“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
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Hotel Housekeeping
Hotel Housekeeping
Efficiently carry out housekeeping tasks and maintain the highest quality, safety, and hygiene standards for hotel rooms.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Manage housekeeping tasks with one platform
Streamline housekeeping by centralizing schedules, task assignments, inspections, and other important information across all locations. Ensure standard processes are followed by making it easier for hotel staff to access assigned tasks. Set up alerts for scheduling, corrective actions, and housekeeping requests on demand so that they’re completed on time.
“I can see the common problems — issues that affect one resort may also crop up in another resort. So centrally, I can report those problems in the SafetyCulture platform.”
Maintain a comfortable environment
Make every stay feel 5-star with cozy and well-equipped rooms. Get real-time updates to restock sheets, towels, and other essentials instantly. Keep rooms and other hotel facilities in good shape using sensors that monitor temperature and air quality.
Improve guest experiences through feedback
Allow guests to submit feedback forms to underscore improvements and provide a reference for how hotel staff can further match guest expectations. Use data from submitted housekeeping reports to highlight current performance and understand what other changes need to be implemented.
Drive improvement across your organization
Guest Experience
Hotel Room Inspections
Front Desk Audits
Incident Reporting
Housekeeping Audits
Brand Standard Compliance
Standard Operating Procedure (SOP)
Equipment Maintenance
Hotel Quality Assurance
Task Management
Site Safety Walks
Cleanliness Audits
Explore hospitality resources & solutions
Template
Hotel Housekeeping Checklist
Streamline your housekeeping operations to make your hotel pristine for premium guest experience and satisfaction using hotel housekeeping checklists.
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Hotel Room Checklist
Learn how you can conduct hotel room inspections with a comprehensive digital checklist.
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Hotel Quality Assurance
Maintain hospitality standards and consistently quality using digital checklists and templates.
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5S in Housekeeping
Learn how to apply 5S Lean principles in housekeeping, how these principles can benefit your workflows, and when it’s best to use them in housekeeping tasks.
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Hotel Management
Know more about hotel management and how technology can help with it.
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Leading Quality Assurance (LQA) Standards
Discover how LQA Hotel Standards set the benchmark for excellence in hospitality, ensuring exceptional service, work efficiency, and guest satisfaction.
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
