Guest Experience
Hotel Room Inspections
Front Desk Audits
Incident Reporting
- SafetyCulture
- Hospitality
- Hotel Housekeeping
Hotel Housekeeping
Efficiently carry out housekeeping tasks and maintain the highest quality, safety, and hygiene standards for hotel rooms.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.Deliver a great guest experience
“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
Read success storyAmy Mathieson
Data Manager, Scotsman Hospitality Group
A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.Keep everything on brand
“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Read success storyJulia Schamme
Accor Hotel Manager, Dubai Al Barsha
Streamline housekeeping by centralizing schedules, task assignments, inspections, and other important information across all locations. Ensure standard processes are followed by making it easier for hotel staff to access assigned tasks. Set up alerts for scheduling, corrective actions, and housekeeping requests on demand so that they’re completed on time.Manage housekeeping tasks with one platform
“I can see the common problems — issues that affect one resort may also crop up in another resort. So centrally, I can report those problems in the SafetyCulture platform.”
Read success storyPaul Taylor
Head of Compliance and Continual Change, Butlin’s
Make every stay feel 5-star with cozy and well-equipped rooms. Get real-time updates to restock sheets, towels, and other essentials instantly. Keep rooms and other hotel facilities in good shape using sensors that monitor temperature and air quality.Maintain a comfortable environment
Allow guests to submit feedback forms to underscore improvements and provide a reference for how hotel staff can further match guest expectations. Use data from submitted housekeeping reports to highlight current performance and understand what other changes need to be implemented.Improve guest experiences through feedback
Drive improvement across your organization
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Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
Frequently Asked Questions
This kind of software is designed to streamline daily housekeeping tasks to support operational efficiency. It is focused on automating staff management, task allocation, and scheduling to improve hotel management and servicing guests.
Using software for hotel housekeeping provides a channel for guests to give feedback on their experience. This can be used as a basis for improvement, supplemental to the real-time updates and inventory management features of the software to ensure guest needs are consistently met.
Key features to look for in hotel housekeeping software include:
- Centralized dashboards
- Task automation and scheduling
- Inventory management
- Analytics and reporting
- Real-time updating
- Corrective actions
A good hotel housekeeping software should provide real-time updates. This can cover areas such as task progression, room readiness, and other housekeeping activities. It can also provide real-time updates via completed inspection reports to gain better visibility over housekeeping assignments.
Yes, hotel housekeeping software integrates with existing systems used for hotel management. It is commonly integrated with property management systems (PMS), guest information management, and other similar programs that enhance communication and operations.