Guest Registration
Brand Standard Checks
Equipment Training
Issue and Action Management
Event Management
Empower your teams to consistently deliver an exceptional guest experience.
SafetyCulture has helped businesses around the world achieveTrusted by leading hospitality organizations across the US
60%
hours saved across the organization
50%
decrease in stock loss with real-time monitoring
49%
increase in customer satisfaction
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“Whether it be the ball kids or court services, customer experiences, retail or sustainability teams, all of those are using SafetyCulture to deliver the Australian Open that not only the fans love, but that our workforce feels great about.”
Read success storyCraig Tiley
CEO, Tennis Australia
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“We travel all around the country and all the stakeholders need to have the same experience match to match. SafetyCulture helps us standardise that experience for everyone.”
Read success storyMark Price
SVP Corporate Services at Sodexo
Easily keep track of tools and equipment
Monitor equipment and asset usage no matter where they’re located. Create custom QR codes to easily track equipment being used for an event and have a digital registry of items to keep everything accounted for. Analyze equipment usage from the activity dashboard and identify trends to improve efficiency across event handling teams.
Keep teams on the same page
Foster accountability and seamless collaboration in your teams within the platform. Automatically alert staff members as soon as an issue arises via automated monitoring sensors, so that the appropriate worker can immediately address the problem. Deliver important updates using Heads Up and keep everyone on the same page for the success of any event.
Drive improvement across your organization
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Event Risk Assessment Template
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Event Management
Discover all there is about event management, from what it is and its importance down to the key elements and tips for handling events successfully.
Hotel Security Checklist
Powerful inspection tool to proactively identify and address threats to hotel security.
Housekeeping SOP Checklist
Ensure staff follow best practices to promote high guest satisfaction.
Achieve compliance and safety excellence
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns