“Whether it be the ball kids or court services, customer experiences, retail or sustainability teams, all of those are using SafetyCulture to deliver the Australian Open that not only the fans love, but that our workforce feels great about.”
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Event Management
Event Management
Provide guests with an excellent experience and enhance event organization using a powerful digital platform.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“We travel all around the country and all the stakeholders need to have the same experience match to match. SafetyCulture helps us standardise that experience for everyone.”
Access all event information in one place
Efficiently keep track of important information from supplier contracts to guest registration through a centralized platform. Coordinate workflows and directly assign tasks to deliver an excellent experience for guests and maintain order throughout the event.
Easily keep track of tools and equipment
Monitor equipment and asset usage no matter where they’re located. Create custom QR codes to easily track equipment being used for an event and have a digital registry of items to keep everything accounted for. Analyze equipment usage from the activity dashboard and identify trends to improve efficiency across event handling teams.
Keep teams on the same page
Foster accountability and seamless collaboration in your teams within the platform. Automatically alert staff members as soon as an issue arises via automated monitoring sensors, so that the appropriate worker can immediately address the problem. Deliver important updates using Heads Up and keep everyone on the same page for the success of any event.
Drive improvement across your organization
Guest Registration
Brand Standard Checks
Equipment Training
Issue and Action Management
Event Risk Assessment
Feedback Collection
Staff Training
Quality Standard Compliance
Facilities Maintenance
Reporting and Data Analytics
Workflow Automation
Document Management
Explore hospitality resources & solutions
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Event Risk Assessment Template
Mitigate risks in the field and ensure your next event runs safely using a digital event risk assessment template.
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Sign in Sheet Template
Keep track of guests entering an event using a free sign in sheet template.
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Hotel Site Inspection Checklist
Conduct efficient hotel site inspections and make informed decisions when selecting your ideal event venues using a powerful inspection tool.
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Leisure Management
Learn about planning, organizing, and delivering effective leisure and event management services.
Unlock a better way of working for your hospitality business
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
