National Storage

See how National Storage created a culture of safety during COVID-19 by putting in place safety standards for their staff and customers.

180+ locations across Australia and New Zealand

Completing 7,000 quality, health, and safety checks a year

We use SafetyCulture for

National Storage provides storage solutions for commercial and residential customers. They have 180+ locations across Australia and New Zealand, and complete up to 7,000 quality, health, and safety checks a year. We discovered how they used SafetyCulture platform to implement new safety measures.

‘Complete operational shift’

National Storage needed to deploy change at all levels when COVID-19 hit, because they had to make sure they could maintain and operate their centers safely for staff and customers. They created a ‘COVID checklist’ in SafetyCulture platform – a simple checklist that could be adopted and implemented quickly to keep up with the traffic of people coming and going from the self-storage units at all times of the day and night.

‘SafetyCulture allowed us to have consistency’

With SafetyCulture platform, National Storage easily rolled out an “Essential Cleaning List” – a daily check done by all staff, at every facility, every day.

“All of our doors, pin pads, elevators, bathrooms are cleaned three to four times a day. Our centers are cleaner than they have been, and our staff are taking a lot of pride in keeping them clean and risk-free. They have peace of mind that their risk of contraction is very minimal.” – Aimeé Sibbald.

National Storage staff can easily check what is being completed day-to-day in terms of guidelines and processes for sanitization and hygiene. SafetyCulture platform allowed them to provide employees with structure and a consistent approach, and they’ve even built campaigns around their checks, communicating safety measures to customers.

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