The problems with paper audits
Before iAuditor, audits were cumbersome, paper-driven and took a long time to complete. A red clipboard labeled ‘Audit’ was the primary tool to conduct inspections after printing out a 40-60 page document. Audits were conducted by nine different auditors, involving an individual inspection at all 760 stores. Reports took hours to create and provided little insight into areas of improvement. This process was expensive and arduous and the retail giant realized they needed to make some changes to that process in order to stay competitive in their industry.
Simon McBurney, Senior Delivery Analyst, knows this outdated system all too well thanks to his 20 years of experience with the company. After looking at their internal auditing process, Simon wanted to find out if there was a digital solution to this problem after recognizing the profound impact smartphones had on his personal life.