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Workplace Operations Platform

Specialty Retail

Strengthen supplier collaboration, empower your workforce, and strategize growth with straightforward analytics.

A manager doing checks using specialty retail technology solutions
SafetyCulture has helped businesses around the world achieve

50%


improved efficiency in training*

60%


increased audit efficiency*

49%


savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

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Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.

Enrique Espinoza

Process Improvement Manager for Lowe’s

Minimize stock loss

Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.

Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.

Ben Deeks

Head of Retail Profit Protection for JD Sports

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Enhance supply chain efficiency

Mitigate vendor risks and strengthen supplier collaboration with automated procurement and replenishment tools. Keep up with demand by generating purchase orders instantly, tracking shipments in real time, and analyzing vendor performance with actionable insights. Maintain optimal inventory stock levels while enhancing supplier reliability by streamlining inventory flow and reducing stockouts.

Ensure seamless team collaboration

Engage, align, and empower staff accountability for smoother day-to-day operations and improved efficiency. Empower your retail teams with real-time updates and centralized communication. Use Heads Up to cascade critical announcements instantly, ensuring stakeholders stay informed. Automate task tracking to streamline operations, prevent delays, and reduce workload stress.

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Elevate continuous improvement mechanism

Transform raw data into strategic actions that drive growth. Leverage interactive dashboards for real-time insights into sales, inventory, and customer behavior. Spot trends and correct anomalies swiftly with straightforward data analytics. Provide executives with precise data-backed decision-making capabilities via customizable reports. By centralizing analytics, ensure every department stays aligned with business goals.

Drive improvement across your stores

Inventory Management
Customer Relationship Management
Supply Chain Management
Loss Prevention
Employee Scheduling & Management
Analytics & Reporting
Omnichannel Retail Management
Customer Feedback & Surveys
Compliance Management
Asset Tracking
Vendor Relationship Management
Staff Training & Onboarding

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization.

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

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Retail Store Daily Checklist Template

Conduct a complete assessment of your retail store’s daily operations with a digital checklist.

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Mystery Shopper Checklist

Discreetly accomplish mystery shopper checklists and efficiently submit mystery shopper reports anytime, anywhere.

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Retail Store Maintenance Checklist

Ensure retail stores meet regulations and remain pleasing to customers and staff using digital maintenance checklists.

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Retail Management

Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.

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Retail Operations

Learn how streamlined retail operations can optimize your business’s efficiency and increase sales.

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Retail Audits

Learn more about retail audits, their importance to retail management, and the best ways to conduct your own.

See how SafetyCulture can help your retail business

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Frequently Asked Questions