SafetyCulture
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Workplace operations platform

Retail Employee Management

Boost morale and productivity, amplify employee voice, and tailor engagement strategies based on data-backed insights.

A manager using retail employee engagement software to motive their staff

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles Supermarket

Boost employee morale and productivity

Foster a workplace culture where every employee feels valued and involved in the decision-making. Bridge teamwork and engagement gaps between frontline staff, store managers, and corporate teams with real-time communication and collaboration tools. Enable seamless knowledge sharing to solve challenges faster and improve daily operations.

Amplify employee voice for innovation

Empower employees to share feedback, report issues, and suggest improvements effortlessly through a user-friendly platform. Encourage a culture of open communication where every concern is addressed. Strengthen employee trust by demonstrating a commitment to their well-being through swift issue resolution. Give frontline staff a direct line to leadership, ensuring their insights drive real change.

Drive engagement-led growth

Uncover key drivers of employee engagement across your retail network by leveraging advanced analytics. Conduct pulse surveys and sentiment analysis to track staff satisfaction and identify emerging trends. Compare engagement levels across stores and regions to highlight strengths and address gaps. Use data-driven insights to tailor engagement strategies and measure the impact of your initiatives over time.

Drive improvement across your stores

Digital Onboarding Checklists

Mobile Training Modules

Performance Feedback & Management

Shift Handover

Task Assignment & Tracking

Team Communication Channels

Employee Sentiment Surveys

Inventory Management Training

Diversity and Inclusion Training

Employee Satisfaction Tracking

Operating Procedures Updates

Team Engagement Metrics

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

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Employee Satisfaction Survey

Increase employee satisfaction and improve workplace experience for all with a digital survey tool.

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Work Environment Survey

Gather employee feedback regarding their work experience using a work environment survey.

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Workplace Culture Survey

Ensure employees have a great work experience at all times with regular workplace culture surveys.

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Retail Workforce Management

Discover essential ways to optimize retail workforce management, from scheduling and compliance to employee engagement and AI-driven productivity.

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Employee Engagement

Learn about employee engagement and how you can improve your organization’s efforts in fostering it using valuable strategies and tools.

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Employee Satisfaction

Discover what employee satisfaction is, what factors affect it, and approaches to increasing employee satisfaction within an organization.

See how SafetyCulture can help your retail business

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  • Google Play

Frequently Asked Questions

Can the solution be customized for different retail sectors?

How does the solution help reduce employee turnover in retail?

How can a retail employee engagement solution support ongoing training and development for retail staff?

Does the solution support multi-language capabilities for diverse workforces?

How does the platform help track and improve employee productivity?