“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”
Workplace Operations Platform
Retail Employee Management
Boost morale and productivity, amplify employee voice, and tailor engagement strategies based on data-backed insights.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Maintain brand standards
Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”
Boost employee morale and productivity
Foster a workplace culture where every employee feels valued and involved in the decision-making. Bridge teamwork and engagement gaps between frontline staff, store managers, and corporate teams with real-time communication and collaboration tools. Enable seamless knowledge sharing to solve challenges faster and improve daily operations.
Amplify employee voice for innovation
Empower employees to share feedback, report issues, and suggest improvements effortlessly through a user-friendly platform. Encourage a culture of open communication where every concern is addressed. Strengthen employee trust by demonstrating a commitment to their well-being through swift issue resolution. Give frontline staff a direct line to leadership, ensuring their insights drive real change.
Drive engagement-led growth
Uncover key drivers of employee engagement across your retail network by leveraging advanced analytics. Conduct pulse surveys and sentiment analysis to track staff satisfaction and identify emerging trends. Compare engagement levels across stores and regions to highlight strengths and address gaps. Use data-driven insights to tailor engagement strategies and measure the impact of your initiatives over time.
Drive improvement across your stores
Digital Onboarding Checklists
Mobile Training Modules
Performance Feedback & Management
Shift Handover
Task Assignment & Tracking
Team Communication Channels
Employee Sentiment Surveys
Inventory Management Training
Diversity and Inclusion Training
Employee Satisfaction Tracking
Operating Procedures Updates
Team Engagement Metrics
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Explore retail resources & solutions
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Employee Satisfaction Survey
Increase employee satisfaction and improve workplace experience for all with a digital survey tool.
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Work Environment Survey
Gather employee feedback regarding their work experience using a work environment survey.
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Workplace Culture Survey
Ensure employees have a great work experience at all times with regular workplace culture surveys.
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Retail Workforce Management
Discover essential ways to optimize retail workforce management, from scheduling and compliance to employee engagement and AI-driven productivity.
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Employee Engagement
Learn about employee engagement and how you can improve your organization’s efforts in fostering it using valuable strategies and tools.
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Employee Satisfaction
Discover what employee satisfaction is, what factors affect it, and approaches to increasing employee satisfaction within an organization.