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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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The 5 C's of writing news for mobile audiences
In five-minute lessons, learn how to be conversational, considerate, concise, contextual and chunky – even if you've never written for mobile before.
by Linda AustinGet17 LessonsDownloads: 30+ - Template
UK GOV Performing Arts COVID 19 Safety Guidance
Comprehensive UK Government guidance to help performing arts venues, producers, and performers work safely during COVID 19. Learn how to complete risk assessments, manage capacity limits indoors and outdoors, plan rehearsals and performances, protect staff and audiences, and meet legal requirements. Key topics include social distancing, ventilation, cleaning and hygiene, face coverings and PPE, NHS Test and Trace, audience management, seating and queuing, close contact services such as hair and makeup, and handling props and instruments. Covers professional and non professional activity with practical steps for theatres, concert halls, and grassroots music venues.
by SafetyCultureDownloads: 30+Get - Template
HSS Site Visitor Sign Off
This site visitor sign off template outlines essential safety information for observers visiting field engineering installations. It covers mandatory PPE such as hard hats and hi vis vests, safe distances from work areas, precautions for working at height, and guidance to avoid interfering with engineering tasks. The form captures visitor, engineer, and manager signatures to confirm understanding and compliance, helping organizations reduce risk and ensure a safe, compliant visit.
by Steve Kelso, from the CommunityDownloads: 30+Get - Template
ALDI Works Installation Checklist
Use this ALDI Works installation checklist to document site works from arrival to completion. Record key job details, time on and off site, and note any outstanding tasks. Capture photos of network cabinets and cable routes, include a floor plan showing cabinet locations, and attach any other relevant images. Provide supporting information for re-visits such as access equipment, cable length and type, termination details, and estimated installation duration. Obtain client and engineer signatures to confirm completion.
by James Hegarty, from the CommunityDownloads: 30+Get - Template
Underground Duct Condition Survey Checklist
Use this underground duct condition survey checklist to assess the state of buried duct networks. Capture access point information, evaluate duct occupancy from empty to extremely full, document health and safety issues, and attach photos for evidence. Include location, personnel, and client or site details, plus signature with time and date for accountability. This template helps teams standardize inspections and plan maintenance for telecom or utility duct infrastructure.
by Ash Kalhor, from the CommunityDownloads: 30+Get - Template
MDU Survey for Complex Buildings
A practical MDU survey template for complex buildings to support HFC network design and installation. Capture address and surveyor details, verify access, and document building entry points, lead-in pits, LIC, MDF/BEP, and proposed cable routes. Build a MUD map with wall measurements, levels, roof height estimates, penetrations, primary and secondary tap locations, and distances to the furthest EUP. Include required floor-by-floor designs, side elevations, and photos or video of key areas to guide CAD and ensure accurate, efficient installs.
by Angus Rex, from the CommunityDownloads: 30+Get - Template
Downer Wgtn NGA MDU and SDU Audit Checklist
This audit checklist supports UFB fiber installation work for multi dwelling and single dwelling units. It covers hazard identification and controls, verification of service plans and permits, and comprehensive utility markouts for gas, power, water, sewer, storm water, and telecommunications. It includes environmental protection and sediment control, required PPE, and traffic management compliance including TMP, CAR, STMS details, and plant setup. Hydro excavation safety checks, operational pressure limits, photo evidence, and sign offs by the contractor or team leader and the auditor are captured.
by Nigel Lawrence, from the CommunityDownloads: 30+Get - Template
FTTH Point of Work Risk Assessment for Streetworks
This FTTH point of work risk assessment supports telecom streetworks crews in planning and controlling tasks on public roads. Record site details, road speed limit, vehicle and pedestrian flow, and site features such as crossings or schools. Confirm availability of Safety at Streetworks guidance and vehicle beacons. Select controls for task duration (mobile, short, or standard works) with appropriate signing, lighting, and guarding. Capture checks for opened pits, log GDU readings, and ensure continuous monitoring. Add pre-setup and setup photos, contractor information, and complete operative and supervisor sign-offs.
by Andy Holland, from the CommunityDownloads: 30+Get - Template
CMUX Commission Test v1
This CMUX Commission Test v1 checklist guides technicians through commissioning a telecommunications CMUX node. It covers project and system details, configuration verification, power-up checks for subracks and fans, broadband and narrowband card power-up (AICC, AANC, BSEC, LTAC/LTAC-C, NACC/NACC-C), alarm validation in AWS, ADM, and CMEM, ADSL port synchronization, and end-to-end speed testing. The template also includes optical fibre bearer testing with line power readings, insertion loss and optical margin calculations, and bit error measurements. Final sections address equipment, environmental and power alarms, housing checks, and recording non-conformances.
by Edward Hu, from the CommunityDownloads: 30+Get - Template
Telecom Database Audit Checklist Template
This telecom database audit checklist helps network teams validate OSS and inventory records across TRAC, MITS, DIPS, MULTIMAN, CADLINK, ALARMS, and CRAMER. Verify that links and ports match design pack details, confirm serial numbers for cards, SFPs and subracks, ensure port allocations and locations are accurate, and check that TRAC authority is correctly applied. Review fibre allocations and port comments, align site drawings and rack layouts, and confirm alarm snapshots and remote alarm settings. Validate network elements, labels, and utilisation to maintain accurate, compliant network records.
by Edward Hu, from the CommunityDownloads: 30+Get - Template
N0301 Cancellation Report
This N0301 Cancellation Report template helps field engineers and service teams capture job details, select cancellation reasons such as access restrictions, customer no show, health and safety issues, no line of sight, parking or permission restrictions, DAT/SAT required, unsuitable date, or customer change of mind. Add photos, document what was done to resolve, note second opinions and manager discussions, record rebooking details, and provide recommendations to complete the job. Includes engineer signature field.
by Daniel Cain, from the CommunityDownloads: 30+Get - Template
Visionstream Near Miss Reporting Template
Use this Visionstream Near Miss Reporting template to document incidents that almost caused harm during telecom maintenance and UFB build activities. Capture who reported the event, the location, date and time, what was observed, supporting photos, work type, contractor details, and actions taken on site. Standardizing near miss reporting helps identify hazards, share learnings, and prevent future incidents across field teams.
by Mel Dawson, from the CommunityDownloads: 30+Get - Template
FSD Tasmania Safety, Quality and Knowledge Audit
This supervisor audit ensures safety, quality, and knowledge compliance for FSD Tasmania crews delivering telecommunications installations. It covers general readiness (start cards, blue book, SWMS sign-on and re-induction, required licences and tickets, first aid, spill and sharps kits), civil works (traffic management, walk-throughs, pedestrian safety, dig permits, plant pre-starts, service histories, gas detection, cable locating, PPE, DBYD awareness, trenching depths, reinstatement, customer notifications, pit compliance), aerial work (like-for-like qualifications, IP tickets, LV gloves in test, pole top rescue and working at heights, SAD zones, ladder testing, TS-02 awareness, rescue kit placement, height safety), and internal installs (PCD placement, EU consultation on NTD, hazard checks, power isolation and tagging, borescope and stud/electricity finder, secure cable fixing and compliant NTD placement).
by Ramon Brasnja, from the CommunityDownloads: 30+Get - Template
BT WiFi Survey for Bannatyne Health Spa
Use this BT WiFi installation survey template to plan and document access point placement and cabling for Bannatyne Health Spa. Capture proposed router locations, verify available power, measure cable lengths, map routes through risers or containment, and photograph AP sites across Gym, Cafe, and Spa areas. Record sign-off details, revisit needs, and customer ratings and comments, along with engineer notes and completion date. Ensure accurate labeling and a smooth network rollout.
by Victor Demuth, from the CommunityDownloads: 30+Get - Template
UFB Quality Audit Checklist Downer V1.2
This UFB quality audit checklist helps field teams verify fibre network works before the QIT final audit. It covers health and safety, manholes and ducts, cabinet installation, fibre installation, boundary deployments, ABFATs, distribution side fibre, reinstatement, poles, and exchange checks. Use it to confirm correct siting, labelling, sealing, earthing, documentation, and site reinstatement while ensuring hazards, PPE, and traffic management are in place. Ideal for contractors and auditors deploying fibre infrastructure.
by Sam Staples, from the CommunityDownloads: 30+Get - Template
HFC Survey Template v1.03
This HFC Survey Template v1.03 helps field teams document hybrid fiber coaxial network readiness for multi dwelling units. Capture site photos, list EUPs and essential services, and record connection pit details including pit type, location, address, and device attenuation. Document taps, splitters, amplifiers, network links, and LIC status with lead in conduit size. Assess HFC readiness, existing communications, and laterals, then define scope for new builds and any civil works. Log hauling meters, attach schematics with identifiers, add supporting photos, and complete sign off.
by Emmanuel S, from the CommunityDownloads: 30+Get - Template
Service NPS Audit Checklist
This Service NPS Audit checklist helps evaluate customer experience in telecom retail stores. Review greetings, empathy, use of systems, reasons for visit like billing queries or SIM replacement, resolution status, and NPS card usage. Capture comments, photos as evidence, and collect advisor and auditor signatures for quality assurance.
by Noreen Aslam, from the CommunityDownloads: 30+Get - Template
FTTH Build Walk Off Report and Power Test
This FTTH CityFibre build walk off report and power test template helps telecom field engineers record and verify fiber installation quality. Capture site and postcode, job reference, walk off engineer, date, access requirements, site information, number of dwellings and DPs, dwelling numbers, and photo of the red line drawing. Document optical power testing at 1310, 1550, and 1625 nm with results, notes, and pass fail outcomes. Complete sign off with names and additional information to support commissioning, compliance, and quality assurance.
by Andy Holland, from the CommunityDownloads: 30+Get - Template
Ficha de Verificação: Escadas e Escadotes
Esta ficha de verificação em português ajuda a inspecionar escadas e escadotes antes do uso. Verifique identificação e marcação CE, condições gerais (cortes, oxidação, danos), limpeza e ausência de agentes deslizantes, adequação ao trabalho, base estabilizadora, uniformidade e antiderrapagem dos degraus, fixação às laterais e estado das laterais, existência e conservação de lance isolado, sistemas anti-fecho em escadas duplas/triplas e acondicionamento no veículo. Inclui secções sobre histórico de utilização, quedas/esmagamentos, esforços anormais e rotinas de limpeza/manutenção, além de campo para observações e registo fotográfico. Ideal para equipas de operações de campo e segurança em trabalhos em altura.
by Carlo Eiriz, from the CommunityDownloads: 30+Get - Template
Check List PAC 2015 para Puntos de Atención
Esta checklist en español está diseñada para auditar Puntos de Atención al Cliente de telecomunicaciones conforme a lineamientos de OSIPTEL e INDECOPI. Cubre accesibilidad universal, licencias y horarios visibles, señalización obligatoria, y paneles de procedimiento de reclamos. Incluye verificación de formularios disponibles, relación actualizada de puntos de recepción, y condiciones del local como orden, iluminación, ventilación y mobiliario. Revisa activos y herramientas como sello de recepción, PC y multifuncional operativos, y pruebas de velocidad. Considera servicios ofrecidos como pagos de recibos y recargas.
by Carmen Rosa Alvarez, from the CommunityDownloads: 30+Get - Template
FTTH Build Walk Off Report Phase 1.5 and 2 SCCI V1.3
Use this FTTH build walk off report to capture Phase 1.5 and 2 activities for 4th Utility sites. Record IOLM and second stage testing, splitter installation at distribution points, bulkhead splicing, and power testing to one in eight through splitters using a local generator. Document comms cabinet setup including split trays and patch leads, and verify DP readiness where BT circuits are not in place. Note responsibilities for patching and end to end testing once PIA is complete. Include clear photo evidence of patch leads installed in the comms cabinet and beneath each DP to sign off the build.
by Nelio Goncalves, from the CommunityDownloads: 30+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.