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Telecommunications & Media
Discover easy-to-use Telecommunication & Media templates and training courses for distribution, compliance check, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Telecommunication & Media industry with confidence.
TemplateEECC Health Check
This telecom retail checklist helps store teams assess EECC readiness and Pin Point execution across branches in North Wales and Cheshire. It covers team awareness, evidence of plans and commitments, mystery shop criteria, and daily performance tracking. Sales behaviors are reviewed, including upgrades, 4G, right sell, trade up, and data capture with a consistent customer journey. Pin Point delivery is verified, attachments are logged, sales are closed with transaction numbers, and live observations with feedback are recorded. The template includes RAG reporting, territory plans, success and action posters, and branch manager sign-off.
by Adam Evans, from the CommunityDownloads: 60+Get- Template
Chorus QA - Copper Reactive Maintenance - July 2015
Template for field QA for Chorus reactive maintenance (NDF 159)
by Rosie Cree, from the CommunityDownloads: 60+Get - Template
Checklist Obra Civil Plan Normal 4.1
E R D Edgar Ramirez Designs Producto Registrado By Ing. Edgar Alejandro Ramirez Martinez, Work In Telcel Solutions
by Edgar Ramirez, from the CommunityDownloads: 60+Get - Template
EEEC PINPOINT ASSESSMENT
This document outlines a detailed store audit framework focusing on key performance areas in retail telecommunications. It evaluates the implementation of EECC Tablets and Pin Point tools in post pay customer journeys, upgrade check procedures, 4G tariff knowledge, trade in processes, and staff competency. The audit includes a scoring system from 0-10 for various metrics, covering areas such as customer engagement, product knowledge, sales floor leadership, and EECC implementation. The framework also assesses staff understanding of mystery shop programs, upgrade price promises, and escalation procedures. Each section includes space for documenting next steps and responsible parties, ensuring accountability and continuous improvement in store operations.
by James Wilson, from the CommunityDownloads: 60+Get - Template
OMS1410 Photo Audit-CSD55175 v1
This detailed audit checklist provides a comprehensive framework for verifying the quality and compliance of network equipment installations. The document covers 23 critical sections including rack installation, power distribution, cabling management, and labeling requirements. Key areas include verification of OMS1460 rack installation, APDP configurations, primary power feed cables, subrack mounting, fiber optic couplers, twisted pair cabling, and extensive labeling protocols. Each section requires specific documentation through mandatory photographs and contains detailed technical specifications referencing industry standards. The checklist ensures proper installation practices, safety compliance, and system reliability in telecommunications infrastructure deployments. Essential for project managers, installation teams, and quality control personnel involved in network equipment installations.
by Edward Hu, from the CommunityDownloads: 60+Get - Template
Field Technician Assessment Checklist
This field technician assessment checklist helps supervisors evaluate installation quality and customer service during satellite or telecom service visits. It covers professional appearance, respect for the home, work order verification, site survey inside and outside, line of sight, IP connectivity, correct mounting, dish alignment, use of signal meter, neat cabling, proper grounding and torque, limit scans, equipment activation, receiver and TV setup, remote configuration, verification of approved parts, functionality checks, customer education on guides, remotes and DVR, jobsite cleanup, equipment accountability, CSAT review, and proper job closeout in Comet and OFSC. It also includes areas for missed items, development needs, coaching actions, strengths, training recommendations, and evaluator sign off.
by Kris Cobler, from the CommunityDownloads: 60+Get - Template
Copper Maintenance Evidence Sheet
Used to gather information about ongoing copper maintenance tasks
by Joshua van Rooyen, from the CommunityDownloads: 60+Get - Template
Enable Connect Plan Version 7
This Enable Connect Plan Version 7 form supports planning and scoping for fibre broadband installations. It captures end user presence and contact details, pre install approvals, MDU or right of way property type, OSB and ISB build requirements, surface types, duct and draw wire status, and build distance. It records traffic management level, internal and external routing, health and safety considerations, and required consents for trenching, drilling, conduit and equipment. Includes signed consent and acknowledgement of Enable Networks end user terms.
by Matt Pretorius, from the CommunityDownloads: 60+Get - Template
Subdivision Scoping Document (L1 and L2)-V1
A detailed checklist and decision tree framework for Right of Way (ROW) scope assessment in network infrastructure projects. This guide covers essential elements including Viscore ID verification, connection types, lot details, network specifications (ABF, fixed fibre, aerial), infrastructure assessment protocols, and safety considerations. It provides structured documentation requirements for network planning, including detailed surface trenching specifications, customer interaction protocols, and health and safety guidelines. The document serves as a comprehensive field guide for technicians and planners, ensuring thorough documentation of existing infrastructure, proposed builds, and potential hazards. Special attention is given to utility corridors, working conditions, and environmental considerations, making it an essential tool for network infrastructure planning and implementation.
by Irtiza Mumtaz, from the CommunityDownloads: 60+Get - Template
Chorus Quality - NGA Live Audit checklist (Dec '15)
A detailed quality assurance checklist for Chorus NGA live audits, encompassing essential safety and operational standards. The document outlines key inspection areas including vehicle safety protocols, personal protective equipment requirements, technical documentation verification, customer service standards, workmanship quality, and network element specifications. This comprehensive guide ensures compliance across multiple aspects of installation and maintenance work, from proper fiber management to customer communication protocols. The checklist serves as a crucial tool for maintaining consistent quality standards in telecommunications infrastructure deployment and maintenance operations.
by Rosie Cree, from the CommunityDownloads: 60+Get - Template
RMR CMD Installation Checklist and Photographic Record v5
This technical document outlines the complete protocol for installing and testing Motorola equipment at communication sites. It covers essential installation procedures including equipment verification, cable management, torque specifications, and RF testing requirements. The guide details specific testing procedures for TX/RX systems, antenna configurations, and site intermod testing. It includes functional testing protocols for base station voice quality, secondary control channels, and subscriber data context activation. The document also provides a structured checklist for photo documentation, requiring both external and internal photography of installations, EME signage, rack configurations, cavity filters, and ACMA compliance. This comprehensive guide ensures standardized installation practices and quality control across all site implementations.
by Edward Hu, from the CommunityDownloads: 60+Get - Template
Sprint PR Mock Audit 2014 Checklist
This Sprint PR Mock Audit 2014 checklist helps wireless dealers and authorized service centers assess compliance with Sprint standards. It covers dealer branding, exterior and interior signage, required collateral, and merchandising currency. Back-office controls include demo device alignment, protection of customer and Sprint proprietary information, proper documentation for activations and upgrades, device return and giveback procedures, and adherence to program guidelines. Customer experience checks verify price tags, functional demo devices, live postpaid demos, inventory requirements, and minimization of direct-ship orders. Training compliance tracks new hire onboarding, required courses, STAR post-work, and ongoing training. Authorized Service Center requirements include technician onboarding, records retention, and quarterly self-assessment. Sign-off sections capture store manager and auditor signatures.
by Eric Madsen, from the CommunityDownloads: 60+Get - Template
Enable Fibre Installation Scoping Form V4
This Enable scoping form supports fibre broadband installation planning and approvals. It guides technicians through site details, RSP selection, work types (fenceline, trenching, slot cutting, thrusting), traffic management, skills and equipment needs, and remedial notes. It captures customer and job information, internal network locations, preferred ONT and RGW placement, route descriptions, and health, safety, and environmental considerations. The form includes outside and inside property consent, acknowledgement of third-party services over fibre, medical and fire alarm requirements, and acceptance of Enable Networks end user terms, ensuring a complete pre-install record.
by Hannes Hattingh, from the CommunityDownloads: 60+Get