This telecom retail checklist helps store teams assess EECC readiness and Pin Point execution across branches in North Wales and Cheshire. It covers team awareness, evidence of plans and commitments, mystery shop criteria, and daily performance tracking. Sales behaviors are reviewed, including upgrades, 4G, right sell, trade up, and data capture with a consistent customer journey. Pin Point delivery is verified, attachments are logged, sales are closed with transaction numbers, and live observations with feedback are recorded. The template includes RAG reporting, territory plans, success and action posters, and branch manager sign-off.
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