This field technician assessment checklist helps supervisors evaluate installation quality and customer service during satellite or telecom service visits. It covers professional appearance, respect for the home, work order verification, site survey inside and outside, line of sight, IP connectivity, correct mounting, dish alignment, use of signal meter, neat cabling, proper grounding and torque, limit scans, equipment activation, receiver and TV setup, remote configuration, verification of approved parts, functionality checks, customer education on guides, remotes and DVR, jobsite cleanup, equipment accountability, CSAT review, and proper job closeout in Comet and OFSC. It also includes areas for missed items, development needs, coaching actions, strengths, training recommendations, and evaluator sign off.
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