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Field Technician Assessment Checklist

by Kris Cobler, from the Community

Downloads: 60+
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This field technician assessment checklist helps supervisors evaluate installation quality and customer service during satellite or telecom service visits. It covers professional appearance, respect for the home, work order verification, site survey inside and outside, line of sight, IP connectivity, correct mounting, dish alignment, use of signal meter, neat cabling, proper grounding and torque, limit scans, equipment activation, receiver and TV setup, remote configuration, verification of approved parts, functionality checks, customer education on guides, remotes and DVR, jobsite cleanup, equipment accountability, CSAT review, and proper job closeout in Comet and OFSC. It also includes areas for missed items, development needs, coaching actions, strengths, training recommendations, and evaluator sign off.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.