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SafetyCulture
Course

Selling Strategies and Interacting with Customers

7 Lessons
Downloads: 2,684

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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

This course equips learners with essential skills for effective customer engagement and sales success. Participants will learn how to greet customers warmly and make a strong first impression. The course emphasizes the importance of asking the right questions to understand customer needs and using curiosity to guide sales. Learners will explore value-based selling techniques to demonstrate the benefits of products and services and discover proven strategies for closing sales. By the end of the course, participants will be prepared to enhance customer interactions and drive sales performance. (Last updated: March, 2025)

The full course includes

  1. Greeting Customers
  2. Selling by Asking Questions
  3. Using Curiosity to Sell
  4. Value-based Selling
  5. Sale Closing Techniques
  6. Sales Strategies and Customer Interaction
  7. Final Assessment

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.