Course

Selling Strategies and Interacting with Customers

by SafetyCulture

7 Lessons

2,684

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Create training in minutes, not months

Share courses in one click

Manage completion and track performance

Increase participation and retention

Description

This course equips learners with essential skills for effective customer engagement and sales success. Participants will learn how to greet customers warmly and make a strong first impression. The course emphasizes the importance of asking the right questions to understand customer needs and using curiosity to guide sales. Learners will explore value-based selling techniques to demonstrate the benefits of products and services and discover proven strategies for closing sales. By the end of the course, participants will be prepared to enhance customer interactions and drive sales performance. (Last updated: March, 2025)

The full course includes

Greeting Customers
Selling by Asking Questions
Using Curiosity to Sell
Value-based Selling
Sale Closing Techniques
Sales Strategies and Customer Interaction
Final Assessment

About author

SafetyCulture

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Selling Strategies and Interacting with Customers

Description

The full course includes

About author

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