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Workplace operations platform

Retail Task Management

Automate work order management, ensure observations are logged in real time, and leverage facility data to ensure operational safety and efficiency.

A manager managing assignments using retail task management software
SafetyCulture has helped businesses around the world achieve

50%


improved efficiency in training*

60%


increased audit efficiency*

49%


savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform​​​​‌​​‍​‍‌

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Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.

Enrique Espinoza

Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.

Simon McBurney

Senior Delivery Analyst, Coles Supermarket

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Establish workflows based on store needs

Prevent bottlenecks and keep operations running smoothly across all locations. Enable local customization while maintaining corporate oversight, allowing stores to adapt workflows to their unique needs. Automate routine processes and ensure seamless task execution by creating workflows that trigger follow-up actions once a task is completed.

Enable real-time reporting and collaboration

Keep everyone aligned, improve operational efficiency, and drive faster task completion. Ensure staff always work on relevant assignments, and facilitate seamless collaboration between teams and locations to prevent miscommunication and duplicated efforts. Enable live updates and instant notifications to control task alignment and boost workforce productivity.

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Centralize task allocation in one dashboard

Improve accountability and streamline task execution for improved efficiency. Manage all task assignments in a single platform connecting all staff across all levels. Automatically assign tasks based on predefined priorities, employee availability, and store-specific needs. Reduce confusion and manual tracking with a structured view of all ongoing and upcoming tasks.

Drive improvement across your stores

Daily Task Assignment & Tracking
Inspections & Checklists
Workforce Scheduling
Shift Management
Store Cleaning & Maintenance
Employee Training
Health & Safety Compliance
Employee Performance Monitoring
Onboarding Tasks
Task Escalation
Seasonal & Holiday Readiness Planning
Reporting & Resolution

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization.

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

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Retail Store Daily Checklist Template

Conduct a complete assessment of your retail store’s daily operations with a digital checklist.

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Store Operations Checklist

Optimize store operations for efficiency and profitability with a digital checklist.

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Employee Evaluation Forms

Save time and effort with ease of recordkeeping and streamlined employee evaluations for improved task execution and management.

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Retail Task Management

Assign, track, and prioritize tasks efficiently to ensure consistency, reduce errors, and drive business success with retail task management.

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Resource Management

Learn how effective planning, allocation, and optimization of resources can lead to unparalleled organizational efficiency.

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Human Resource Management

Everything you need to know about human resource management.

See how SafetyCulture can help your retail business

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Frequently Asked Questions