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*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

SafetyCulture has helped businesses around the world achieve

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Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles Supermarket

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Unify retail teams for maximum efficiency

Equip retail teams with a centralized platform that connects store-level staff to corporate leadership seamlessly. Create customized workflows that adapt to any retail project, from new store launches to seasonal promotions, while ensuring consistent execution across locations. Leverage integration capabilities that sync with your existing retail systems for a comprehensive view of operations and data-driven project decisions. Foster a culture of collaboration with timely updates, instant task assignments, and streamlined document sharing that keeps every team member aligned and accountable.

Proactively safeguard projects from risks

Identify and resolve potential project roadblocks before they impact your retail operations with real-time issue tracking and resolution capabilities. Empower team members across levels to instantly report concerns through an intuitive mobile interface for a proactive risk management approach. Analyze patterns and implement data-driven solutions that safeguard project success. Keep your retail initiatives on track with automated issue escalation and resolution workflows that ensure nothing falls through the cracks.

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Gain project insights to drive strategic growth

Transform your retail project data into actionable insights with real-time analytics, highlighting performance trends and opportunities throughout your retail network. Make confident, data-driven decisions by leveraging customizable dashboards that provide instant visibility into project progress, resource utilization, and potential bottlenecks. Turn every project into a learning opportunity by using comprehensive analytics to refine strategies, optimize resource allocation, and drive continuous growth enterprise-wide.

Drive improvement across your stores

Inventory Management Optimization
Supply Chain Efficiency Improvements
Staff Training & Development Programs
Sustainability and Green Initiatives
Product Launch Coordination
Compliance & Regulatory Adherence
Vendor Relationship Management
Store Closure and Consolidation
Retail Analytics Implementation
Customer Experience Enhancement Projects
Retail Workforce Scheduling
Retail Technology Integration

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Additional resources

Explore retail resources & solutions

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Project Plan Template

Manage project planning requirements and streamline discussions with a project plan template.

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Project Execution Plan Template

Carry out retail projects successfully using a project execution plan template.

Template

Project Audit Report Template

Easily conduct interview research and project audits using customizable questionnaires templates.

Article

Project Management System

Defining project management system as a tool and a system of doing things, identifying the project management phases, and learning some project management system tools

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Project Planning

Learn more about project planning, its role in project management, and how it works.

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Retail Task Management

Assign, track, and prioritize tasks efficiently to ensure consistency, reduce errors, and drive business success with retail task management.

See how SafetyCulture can help your retail business

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Frequently Asked Questions