Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.
Workplace operations platform
Retail Performance Management
Gain cross-functional insights, leverage data-driven staffing, and identify growth opportunities with easy-to-use analytics.
SafetyCulture has helped businesses around the world achieve
50%
improved efficiency in training*
60%
increased audit efficiency*
49%
savings from safety & compliance improvements*
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Minimize stock loss
Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.
Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.
Unify access to data for 360-degree intelligence
Gain cross-functional insights that empower managers to make well-informed decisions with confidence. Eliminate data silos and ensure a single source of truth across your retail operations. Centralize data management to reduce discrepancies, improve accuracy, and streamline reporting. Align strategies, optimize inventory, and enhance customer experiences in one unified platform.
Enhance staff productivity for seamless retail operations
Optimize your workforce with data-driven staffing that matches demand. Track employee performance, automate repetitive tasks, and streamline workflows to maximize efficiency. Enable staff to focus on customer engagement while improving job satisfaction. Boost productivity, reduce burnout, and enhance store performance with data-informed scheduling and task management.
Accelerate growth with real-time performance insights
Access instant visibility into sales, inventory, and customer trends across all locations. Identify opportunities, respond to anomalies, and make data-driven decisions with ease. Enable real-time alerts to notify managers of sudden shifts, allowing for proactive adjustments. Grant mobile accessibility to track performance on the go, helping managers and executives act on staying ahead of market changes and optimizing retail strategies.
Drive improvement across your stores
Inventory Management & Optimization
Employee Performance Monitoring
Demand Forecasting
Supply Chain Optimization
Loss Prevention & Shrinkage Reduction
Multi-Channel Integration
Real-Time Reporting & Analytics
Workforce Scheduling & Management
Vendor Performance Management
Store Audit
Compliance Checks
Task Management
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization.
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Explore retail resources & solutions
Template
KPI Evaluation Form
Track, evaluate, and achieve Key Performance Indicators (KPIs) with a dedicated evaluation form.
Template
Performance Review Templates
Conduct effective performance reviews and evaluations that can be implemented in retail management with smart, templated forms.
Template
Performance Gap Analysis
Use a performance gap analysis template to streamline employee performance improvement plans.
Article
Retail Performance Management
Master retail performance management with proven strategies, essential KPIs, and cutting-edge technology to optimize your business for long-term success in the competitive retail industry.
Article
Retail Operations
Learn how streamlined retail operations can optimize your business’s efficiency and increase sales.
Article
Retail Management
Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.