SafetyCulture
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Workplace operations platform

Retail Performance Management

Gain cross-functional insights, leverage data-driven staffing, and identify growth opportunities with easy-to-use analytics.

A retail manager doing checks using retail performance management software

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Minimize stock loss

Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.

“Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.”

Ben Deeks

Head of Retail Profit Protection for JD Sports

Unify access to data for 360-degree intelligence

Gain cross-functional insights that empower managers to make well-informed decisions with confidence. Eliminate data silos and ensure a single source of truth across your retail operations. Centralize data management to reduce discrepancies, improve accuracy, and streamline reporting. Align strategies, optimize inventory, and enhance customer experiences in one unified platform.

Enhance staff productivity for seamless retail operations

Optimize your workforce with data-driven staffing that matches demand. Track employee performance, automate repetitive tasks, and streamline workflows to maximize efficiency. Enable staff to focus on customer engagement while improving job satisfaction. Boost productivity, reduce burnout, and enhance store performance with data-informed scheduling and task management.

Accelerate growth with real-time performance insights

Access instant visibility into sales, inventory, and customer trends across all locations. Identify opportunities, respond to anomalies, and make data-driven decisions with ease. Enable real-time alerts to notify managers of sudden shifts, allowing for proactive adjustments. Grant mobile accessibility to track performance on the go, helping managers and executives act on staying ahead of market changes and optimizing retail strategies.

Drive improvement across your stores

Inventory Management & Optimization

Employee Performance Monitoring

Demand Forecasting

Supply Chain Optimization

Loss Prevention & Shrinkage Reduction

Multi-Channel Integration

Real-Time Reporting & Analytics

Workforce Scheduling & Management

Vendor Performance Management

Store Audit

Compliance Checks

Task Management

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

Template

KPI Evaluation Form

Track, evaluate, and achieve Key Performance Indicators (KPIs) with a dedicated evaluation form.

Template

Performance Review Templates

Conduct effective performance reviews and evaluations that can be implemented in retail management with smart, templated forms.

Template

Performance Gap Analysis

Use a performance gap analysis template to streamline employee performance improvement plans.

Article

Performance Management System

Discover what a performance management system is, its types, and how to effectively implement it in your organization.

Article

Retail Operations

Learn how streamlined retail operations can optimize your business’s efficiency and increase sales.

Article

Retail Management

Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.

See how SafetyCulture can help your retail business

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Frequently Asked Questions

How can retail performance management software align with the overall business objectives and KPIs?

How does the system handle data centralization across multiple sales channels and store locations?

How can the software provide actionable insights that drive strategic decision-making in retail operations?

What types of real-time analytics and reporting capabilities should a retail management system have?

Can retail management software be customized depending on the needs of a retail organization?