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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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Fibrewave HSEQ Site Inspection Checklist
This HSEQ site inspection checklist from Fibrewave Installations Ltd helps teams assess fiber optic installation quality and safety. It covers excavation and reinstatement to HAUC and NRSWA specifications, cabling and duct management to BT requirements, equipment calibration and fiber splicing practices, and MDU build checks such as catenary wire, clamps, and splitters. Environmental controls include spill prevention, dust and noise management, and CoSHH compliance. Site management items span permits, risk assessments, barriers, signage, welfare, and detection tools. Health and safety topics include PPE, safe digging, shoring, plant and lifting inspections, first aid, eyewash, fire extinguishers, manual handling, vibration tracking, and housekeeping.
by David Burton, from the CommunityDownloads: 10+Get - Template
NSG Site Survey Template - SCCI Alphatrack
This NSG Site Survey template for SCCI Alphatrack and Linney supports planning and documenting digital signage installations. Capture screen locations, sizes, and mounting types, confirm power availability, and define CAT6 network connections and switch ports. Record cable routes, trunking or conduit needs, access equipment requirements, and time estimates. Includes comprehensive internal works risk assessment covering working at height, MEWP operation, dust and asbestos exposure, electrical safety, manual handling, and public area controls. Finish with photos, site details, and client and engineer sign-off.
by iAuditor SCCI Alphatrack Ltd, from the CommunityDownloads: 10+Get - Template
MW Non-Negotiables Checklist
This MW Non-Negotiables checklist helps telecom retail stores uphold essential standards that drive results. Review store look, sound, and feel; customer greetings; staffing for success; and awareness of key KPIs including YoY, AAL, HS conversion, upgrade percentage, accessory profit, NBA, TEP, and SPS. Confirm daily plans are delivered by the store manager, outbound activities are underway, and event planning is scheduled. Verify sales happen on the floor, quality open-ended questions are used, referral and quote sheets are offered every time, and proper attire is worn. Track Salesforce calls, set upgrade and new appointments, route CL leads, and ask every customer key qualifying questions.
by Jason Phillips, from the CommunityDownloads: 10+Get - Template
Telecom Technician Tools Checklist
Use this telecom technician tools checklist to verify van and personal kits are complete before jobs. Items include cordless drill and batteries, screwdrivers, tone tester, CAT6 cable crimpers, Krone punch-down tool, measuring tools, short and tall ladders, fiber prep tools (stripper, scissors, scope kit), splicer and charger, duct cutters, test phone, head torch, and tool bag. Capture photos of critical assets like the splicer and tool bag, and note worn or missing items. Ideal for routine audits and readiness checks under BRS workflows.
by Adam Jacob, from the CommunityDownloads: 10+Get - Template
IHS Monopole QA Checklist
This IHS Monopole QA checklist supports quality assurance for telecom monopole sites. Inspect the tower access door, locking mechanism, and alignment; confirm required 6mm hole placement near the lock; verify grinding, welding, and treatment steps; and apply cold galvanizing or paint per IHS specifications. Check that shear-off nuts are removed, bolts are flush cut and tack welded, and supplied chains and hardware are installed correctly. Validate LED indicator visibility, lock operation, and site security. Capture an overall site video, document ABLOY lock screenshots, and record the return of any existing locks. Use this form to log issues, attach evidence, and ensure standards compliance across installations.
by Technical SC, from the CommunityDownloads: 10+Get - Template
ASHA Onsite Stock Audit Checklist
This ASHA Onsite Stock Audit checklist helps telecom field and warehouse teams verify block upgrade inventory across warehouse and van stock. Record counts for dSCR splitters, line amps, power inserters, MDU components, and optical GTUs, track serial numbers, and document remote stock audit procedures. Confirm storage security and condition, attach photos, and log outstanding actions to keep inventory accurate and compliant.
by Chris Woods, from the CommunityDownloads: 10+Get - Template
Public Address Commissioning Report
Use this Public Address (PA) commissioning report template to validate AV and PA systems. Capture network type and configuration, control system models and touch panels, DSP brand, speaker zones and tapping, microphone counts and tuning, required bell and emergency tones, and QA steps. Log defects, RMA details, dates, photos, and upload final files to SharePoint for a complete handover.
by James Taylor, from the CommunityDownloads: 10+Get - Template
FTTH G Network Power Test Walk-Off Report V1.2
This FTTH G Network walk-off report outlines Phase 1 IOLM and Phase 2 testing, plus Phase 1.5 when PIA is pending. It details fitting splitters at DPs, splicing to a bulkhead with patch leads, and power testing one in eight through splitters using a local generator. The guide covers preparing the comms cabinet, installing split trays, and testing local cabling when the BT circuit is not in place. Patch leads are left ready for ITS or 4th Utility to complete PIA, patching, and final verification. Photo evidence of comms cabinet and DP patching is required.
by Adam Gilbert, from the CommunityDownloads: 10+Get - Template
SCCI BT WiFi Installation Sign Off for Costa Coffee
This installation sign off template is used by SCCI engineers to commission BT WiFi at Costa Coffee sites. It captures site details, BT Smart Hub location, number and placement of access points, speed test results, data cabling lengths, MAC and serial numbers, and evidence photos. It also covers EE 4G hub setup, shelves, PDUs, switches, POE units, patch cables, labels, tidy cable management, and trunking checks. The workflow includes emailing required images and records to BT SCR, documenting snagging items, and completing customer and engineer sign off including SCCI clearcode and time logs.
by Andy Holland, from the CommunityDownloads: 10+Get - Template
4Fibre Build Walk-Off Report – Phase 1 (SCCI V1.0)
This Phase 1 build walk-off report template supports 4Fibre SCCI projects during telecom fiber build and installation. Capture key site details including postcode, job reference, access requirements, number of dwellings and floors, and entrance photos. Document system data such as DP numbers and locations, served properties, POE locations, and cable routes. Record whether trunking, hatches, or fibre tube were installed, with guidance on fire clips and sealing penetrations. Attach photos, red line drawings, add notes, and complete final sign-off.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
Civils and Cable Audit Checklist
This Civils and Cable audit checklist supports telecom field teams delivering network build and maintenance works. Verify risk assessments, PPE compliance, operator qualifications SA001 and SA002 with SWQR S3 to S7, and access to safe dig prints. Inspect live site controls including Chapter 8 signage, barriers, safety zones, traffic management, pedestrian walkways, and courtesy boards. Check reinstatement quality such as bedding sand, backfill materials, Type 1, edge sealant, marker tape, and BT chamber entries. Review equipment readiness including CAT 4 with generator, cable dispenser, A frame, guides, lubricant, and vehicle suitability. Capture photos, highlight good practice, and record auditor sign off.
by Aaron Kirby, from the CommunityDownloads: 10+Get - Template
HBB Connection Sign Off Checklist
Use this HBB connection sign off to close out home broadband installations with quality control. Confirm the advisor completed the customer checklist, explained each item clearly, avoided encouraging cancellations, and addressed positives and negatives of the sale. Capture notes on service improvements, verify customer satisfaction, and collect signatures from the advisor and auditor to finalize the connection.
by Noreen Aslam, from the CommunityDownloads: 10+Get - Template
Esprit Digital AU POD Cleaning Checklist
This field service checklist guides technicians through cleaning and inspecting Esprit Digital POD units. Record site and asset details, document dust with photos, and complete 24 cleaning steps. Assess kick panels, fan trays, side panels and plastics, and doors for damage such as scratches and dents. Check displays for pixel damage and screen burn, verify router signal lights, antenna seating, LEDs, fans, sensors and NFC tags. Confirm screen alignment and content playback, attach photos, add notes, and complete support sign off.
by John Mulder, from the CommunityDownloads: 10+Get - Template
Site Support and Training Sheet
This Site Support and Training Sheet helps field technicians and supervisors document site visit details, reasons for support, and the work being completed, including civil or internal tasks. It captures health and safety checks, PPE training, standards compliance, and technical training across fiber installation, duct jointing, trenching, blowing, reinstatement, and fault finding. It also includes vehicle and traffic management checks, plant and equipment training, systems training (e.g., SimPRO, WebMaps, iAuditor), competency assessment, and acknowledgment fields for manager and technician sign-off.
by Matt Pretorius, from the CommunityDownloads: 10+Get - Template
CIF Checklist for Telecom Retail Quality Control
Use this CIF checklist to quality check telecom retail connections and upgrades. Verify the Customer Verification Sheet, ensure chip and pin validation with the 89p test sale and refund, confirm Beanstore receipts and a minimum 5 minute gap before the final sale, check that the CIF is signed and all boxes are ticked, capture business self certification where required, attach the RAP sheet, record how many lines the customer passed for, and print a home broadband line check. Ideal for store teams and auditors improving compliance and fraud prevention.
by Owen Hardin, from the CommunityDownloads: 10+Get - Template
POWRA Checklist for Telecom Field Operations
This Point of Work Risk Assessment checklist helps telecom field engineers identify hazards and apply controls before and during tasks. It covers surveys, overhead and underground installations and faults, internal faults, working in highways and chambers, manual handling, gas monitoring, lone working, and biohazards. It includes detailed controls for streetworks setup, drilling, loft access, working at height on poles, MEWPs, splicing, sub-duct installation, and cable blowing operations. Weather and lighting considerations, PPE, equipment checks, and team sign-off ensure safe, compliant work.
by Josh Ramday, from the CommunityDownloads: 10+Get - Template
Checklist Negocio Persona Entel
Esta checklist en español está diseñada para auditar puntos de venta de telecomunicaciones de Entel. Cubre verificación de personal (presencia de supervisor, uniformes, uso de kit de ventas), conocimiento comercial (prepago, postpago, portabilidad, BAM, empresas), procesos de evaluación crediticia y cierre de ventas. Incluye revisión de mobiliario y exhibición, suministros y material POP, equipamiento del PDV, plan de trabajo y recursos utilizados, además de registro fotográfico, observaciones y acuerdos.
by Mauricio Leon, from the CommunityDownloads: 10+Get - Template
4TH Utility CPE Install Report V1.2
The 4TH Utility CPE Install Report V1.2 template streamlines customer premises equipment installations for telecom engineers. Capture site details, confirm light at the point of entry, locate the distribution point and record light levels inside and outside the property. Add evidence of fire stopping and internal cable routing, log the CPE serial number, attach photos of the installed router and WiFi speed test results, and include extra notes. Complete customer and engineer sign off to confirm work quality and completion.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
FTTH Build Walk-Off Report and Power Test
Use this FTTH build walk-off report and power test checklist to verify fiber installations for G Network or similar deployments. Capture site details, postcode, job references, BFP demarcation info, 12F multicore routes, IOLM results, and live power tests for one property per splitter. Record DP numbers, properties served, test types, photos at point of entry, and red line drawings. Include notes, installation compliance against the job pack, and digital sign-off to complete quality assurance.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
Contractors Health and Safety Return Form
This monthly health and safety return form helps contractors record key metrics for safety management, including RIDDOR reportable events, total incidents, major and over three day accidents, occupational disease, dangerous occurrences, and near misses. It also captures workforce numbers, sub contractors used, man hours, insurance claims, enforcement actions, toolbox talk topics and participation, and other training delivered. Use and customize this template to standardize contractor reporting and strengthen your safety management system.
by Josh Finlay, from the CommunityDownloads: 10+Get - Template
Faulty Network Task Evidence Form V2
This field service form helps technicians capture and validate evidence for faulty telecom network tasks. Record service order, site details, area type, and fault category; indicate network location and plant affected (e.g., UFB fibre, splitters, PON). Attach photo evidence before excavation, of the fault, and of the repair. Log technicians on site, hours for testing, excavation, reinstatement, and quality control. Provide materials used, costs, subcontractor or equipment hire invoices, and total hours to be invoiced. Standardize documentation to support compliance, billing, and as-built records.
by Crispin Guevarra, from the CommunityDownloads: 10+Get - Template
Automation Checklist for MCR Server Operations
This automation checklist supports broadcast operations teams in maintaining Master Control Room infrastructure. Verify time synchronization and device status, review Event Viewer logs, and confirm services for ITX controllers, witness and ingest servers. Check ITX channel control and playlists, GV Stratus, K2 Summit and SAN storage, encoders, render servers, FTP, metadata services, and failover monitors to ensure reliable playout and system health.
by Afiq Muzaini, from the CommunityDownloads: 10+Get - Template
Cable Installation QA Checklist
This quality assurance checklist helps telecom field technicians verify tap and drop connections, grounding and bonding, splitter configuration, cable routing and bend radius, and proper use of amps and MOCA filters. It also covers site prep, pedestal security, and customer education, ensuring equipment works as expected and customers understand services and warranties.
by Rick Pohle, from the CommunityDownloads: 10+Get - Template
Schauf / NST Arbeitsbericht Vorlage
Diese deutschsprachige Vorlage Schauf / NST Arbeitsbericht dient als Einsatzbericht für Techniker im Außendienst. Erfasst werden Kunden- und Auftragsdaten, Adresse, verantwortliche Techniker sowie An- und Abfahrtszeiten, Arbeits-, Pausen- und Endzeiten. Der Bericht unterstützt verschiedene Tätigkeiten wie Installation, Service, Wartung, Projektierung oder Schulung und deckt Produktgruppen wie Leitsysteme, Sportanzeigen und Industrieanzeigen ab. Enthalten sind Felder zur Dokumentation der durchgeführten Arbeiten, Materialverwaltung (Lieferung, verbautes Material, nicht benötigte Artikel) sowie Abschlussangaben zu Auftragserfüllung, Restarbeiten, Mitarbeiterschulung und Abnahme. Ergänzt wird der Bericht durch Anmerkungen und die notwendige Bestätigung per Unterschrift von Techniker und Kunde/Auftraggeber.
by Novatec Service und Technik, from the CommunityDownloads: 10+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.