Categories
Telecommunications & Media
Discover easy-to-use Telecommunication & Media templates and training courses for distribution, compliance check, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Telecommunication & Media industry with confidence.
TemplateJoint Upgrade Program Field Audit
Capture a "before", an "after" and a "pressure test result" photo of each joint upgraded. Add comments and GPS co-ordinates
by Customer Service Delivery, from the CommunityGetDownloads: 600+- Template
NGA Last Step fibre Scoping Form V2
Form to be completed for LSF installations and emailed to the UFB Provisioning Mailbox
by Sean Connor, from the CommunityGetDownloads: 500+ - Template
Fibre Installation and Hardware Checklist Documentation Guide
Comprehensive guide for documenting fibre installations, including surface types, hardware installation, CVLS testing, and photo documentation requirements for quality assurance.
by Sean Connor, from the CommunityGetDownloads: 500+ - Template
Wideband Photo Audit - Wideband IP V1.1
This document is used to assist in conducting physical product audits by using photographs of the completed works on site
by Paul McBurney, from the CommunityGetDownloads: 500+ - Template
UFB Connect Fibre Access Scoping Guide
Comprehensive guide for UFB Connect fibre access scoping, including safety protocols, build requirements, and environmental considerations for network installations.
by Fili Sala, from the CommunityGetDownloads: 400+ - Template
Service Health Check v3
This document serves as a standardized template for engineers conducting service health checks. It provides a structured approach to documenting essential information including job details, system specifications, and repair actions. The template covers key areas such as broadband connectivity verification, DISH & CABLE assessment, data log review, STB connections inspection, system information screening, and mesh network evaluation. Engineers must document all repair actions taken and provide additional relevant information. The template ensures compliance with Q Service Visit Journey standards, including verification of power leads, HDMI connections, and F-connector specifications. All deviations must be escalated to Team Managers and properly documented. The process concludes with specific submission instructions to ensure proper documentation and team communication.
by Andrew Ford, from the CommunityGetDownloads: 400+ - Template
Wideband Photo Audit - Optic Fibre V1.3
This document is used to assist in conducting product audits by using photographs of the completed works on site.
by Paul McBurney, from the CommunityGetDownloads: 400+ - Template
North MDU request Form
Form should be fully completed for any on the day MDU requests and sent to MDU team manager to check availability
by Craig Oleary, from the CommunityGetDownloads: 300+ - Template
NGA ROW Scoping Document V5.4
Form to be completed on every NGA job and emailed to the ROW Mailbox
by Irtiza Mumtaz, from the CommunityGetDownloads: 300+ - Course
Call Center Customer Service (Screen Reader Accessible Course)
Let's explore the basics of Customer Service in a Call Centre environment. Intended audience: Workers new to a call centre role This course is compatible with screen readers to ensure that individuals with visual impairments can access, navigate, and engage with the course content seamlessly.
by SafetyCultureGetDownloads: 200+