Use this General Gemba Walk checklist to document interviews, challenges and opportunities identified from your Gemba Walks. Begin inspection with description of work and list down the names of participants. Then ask the employees if they are meeting the goals set for them and get their input about the process. Observe how employees solve their challenges and document their solutions and resources used for the job. Ask employees if they have concerns that they wanted to raise to the management. Lastly provide your input on how to put in place and sustain a better process.
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