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Hotel Management

Streamline safety inspections, optimize housekeeping processes, and create excellent guest experiences through proper hotel management.

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*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

SafetyCulture has helped businesses around the world achieve

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Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.

“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”

Amy Mathieson

Data Manager, Scotsman Hospitality Group

Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”

Julia Schamme

Accor Hotel Manager, Dubai Al Barsha

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Act quickly on potential issues

Get real-time insights into every location and quickly mobilize your staff as needed. Use sensors to gain real-time feedback and visibility over different locations within the hotel premises and address potential issues before they arise. Assign corrective actions to the appropriate workers to properly mitigate identified problems and keep operations running smoothly.

Stay on top of hotel supplies and inventory

Keep track of items used throughout hotel operations for more efficient inventory management. Create custom QR codes to monitor the location of items and access asset information remotely for convenience. Gain a detailed look into frequently used items and replenish them accordingly to provide hotel guests with high-quality products at all times.

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Drive change within the business

Make better decisions using real-time analytics to underscore key performance indicators for safety and quality. Transform raw data into custom dashboards for better visibility over corrective actions, inspections, and daily operations, and turn them into actionable insights to drive the business forward.

Drive improvement across your organization

    Safety Briefings
    Quality Standard Checks
    Incident and Near Miss Reporting
    Workplace Safety
    Workflow Automation
    Reporting and Analytics
    Inventory Management
    Pre-Start Checks
    Issue and Action Management
    Training Modules
    Housekeeping Checks
    Risk Assessments

Raise the bar for customer experience across locations

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Explore hospitality resources & solutions

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Hotel Quality Assurance Checklist

Maintain hospitality standards and quality with digital checklists and templates.

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Hotel Maintenance Checklist

Perform regular maintenance and inspection tasks in your hotel with the help of hotel maintenance checklists to streamline your processes.

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Hotel Site Inspection Checklist

Conduct efficient hotel site inspections and make informed decisions when selecting your ideal event venues using a digital inspection tool.

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Hotel Management

Know more about hotel management and how technology can help with it.

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Hotel Brand Standards

Explore key components of hotel brand standards to bolster brand identity and support success as an establishment.

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Hotel Hazards

Identify and proactively address the most common hotel hazards to ensure the safety, comfort, and well-being of everyone in the hotel premises.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

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Frequently Asked Questions