Safety Briefings
Quality Standard Checks
Incident and Near Miss Reporting
Workplace Safety
- SafetyCulture
- Hospitality
- Hotel Management
Hotel Management
Streamline safety inspections, optimize housekeeping processes, and create excellent guest experiences through proper hotel management.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
Read success story“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
Read success story“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Act quickly on potential issues
Get real-time insights into every location and quickly mobilize your staff as needed. Use sensors to gain real-time feedback and visibility over different locations within the hotel premises and address potential issues before they arise. Assign corrective actions to the appropriate workers to properly mitigate identified problems and keep operations running smoothly.
Stay on top of hotel supplies and inventory
Keep track of items used throughout hotel operations for more efficient inventory management. Create custom QR codes to monitor the location of items and access asset information remotely for convenience. Gain a detailed look into frequently used items and replenish them accordingly to provide hotel guests with high-quality products at all times.
Drive change within the business
Make better decisions using real-time analytics to underscore key performance indicators for safety and quality. Transform raw data into custom dashboards for better visibility over corrective actions, inspections, and daily operations, and turn them into actionable insights to drive the business forward.
Drive improvement across your organization
Explore hospitality resources & solutions
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
Frequently Asked Questions
Using hotel management software primarily benefits an establishment by enhancing guest engagement and streamlining tasks through digital means. It provides a digital platform that makes hotel management easier by reducing manual work and errors, providing better business insights, and optimizing revenue to bolster long-term success.
A good hotel management software should have the following features:
- Workflow scheduling
- Housekeeping and front desk operations management
- Mobile accessibility
- Comprehensive reporting and data analytics
- Corrective actions
- Integration with existing systems
Yes, a good hotel management software should be capable of automation. This feature helps allocate resources, manage inventory, assign tasks across teams, and optimize workflows. It can also accelerate manual processes to improve efficiency within overall operations.
Yes, hotel management software can integrate with existing systems, and most modern solutions are designed with integration capabilities in mind. It is often paired with systems such as point of sale (POS), customer relationship management (CRM), finance software, access control, and reputation management platforms.
No, training is not a prerequisite for using hotel management software. However, workers can better maximize and take advantage of the features provided by this software if they are properly taught how to use it for their day-to-day tasks.