“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”
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*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Keep all data in one comprehensive dashboard
Gain full control and visibility over hotel operations with a centralized dashboard. Customize your view to focus on what matters most to your business, whether it’s specific locations, data points, or performance metrics. Consolidate information from multiple systems to create a single, reliable source of truth.
Monitor key metrics for smart decisions
Use frontline data to improve your business strategies. Make appropriate business decisions based on key performance indicators from completed inspections and reports. Connect on-the-ground observations with management for streamlined decision making and faster action.
Boost productivity and performance across all hotel locations
Give your hotel staff the tools they need to work smarter. Provide quick access to room details, tasks, and schedules, reducing delays and improving responsiveness amid busy schedules. With timely insights, they can make better decisions and deliver excellent guest service.
Drive improvement across your organization
Guest Experience
Performance Monitoring
Hazard Identification
Inventory Management
Hotel Quality Assurance
Guest Feedback
Risk Mitigation Awareness
Operational Efficiency
Brand Standards Compliance
Preventive Maintenance
Temperature Monitoring
Safety Management
Explore hospitality resources & solutions
Template
Hotel Quality Assurance Checklist
Maintain hospitality standards and quality assurance with digital checklists.
Template
Hotel Feedback Form
Enhance guest satisfaction and maintain hotel standards using digital hotel feedback forms.
Template
Performance Management Template
Efficiently track, manage, and help improve the performance of your employees by using straightforward and easy-to-use performance management templates.
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Key Performance Indicators (KPIs)
Learn how to establish and monitor Key Performance Indicators (KPIs) to evaluate the success of your business plan.
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Hotel Management
Know more about hotel management and how technology can help with it.
Article
Hotel Brand Standards
In this article, we will explore key components of hotel brand standards that make them ready for lavish events.
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
