SafetyCulture
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Hotel Analytics

Gain better visibility over hotel operations, identify points for improvement, and drive up operational efficiency using reliable data.

SafetyCulture has helped businesses around the world achieve

60%

improved auditing efficiency*
50%

improved efficiency in training*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize hotel checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.

“From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.”

User

Amy Mathieson

Data Manager, Scotsman Hospitality Group

Read success story

Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver housekeeping SOP assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”

User

Julia Schamme

Accor Hotel Manager, Dubai Al Barsha

Read success story

Keep all data in one comprehensive dashboard

Gain full control and visibility over hotel operations with a centralized dashboard. Customize your view to focus on what matters most to your business, whether it’s specific locations, data points, or performance metrics. Consolidate information from multiple systems to create a single, reliable source of truth.

Monitor key metrics for smart decisions

Use frontline data to improve your business strategies. Make appropriate business decisions based on key performance indicators from completed inspections and reports. Connect on-the-ground observations with management for streamlined decision making and faster action.

Boost productivity and performance across all hotel locations

Give your hotel staff the tools they need to work smarter. Provide quick access to room details, tasks, and schedules, reducing delays and improving responsiveness amid busy schedules. With timely insights, they can make better decisions and deliver excellent guest service.

Drive improvement across your organization

Guest Experience

Performance Monitoring

Hazard Identification

Inventory Management

Hotel Quality Assurance

Guest Feedback

Risk Mitigation Awareness

Operational Efficiency

Brand Standards Compliance

Preventive Maintenance

Temperature Monitoring

Safety Management

Raise the bar for customer experience across locations

  • App Store
  • Google Play

Explore hospitality resources & solutions

Template

Hotel Quality Assurance Checklist

Maintain hospitality standards and quality assurance with digital checklists.

Template

Hotel Feedback Form

Enhance guest satisfaction and maintain hotel standards using digital hotel feedback forms.

Template

Performance Management Template

Efficiently track, manage, and help improve the performance of your employees by using straightforward and easy-to-use performance management templates.

Article

Key Performance Indicators (KPIs)

Learn how to establish and monitor Key Performance Indicators (KPIs) to evaluate the success of your business plan.

Article

Hotel Management

Know more about hotel management and how technology can help with it.

Article

Hotel Brand Standards

In this article, we will explore key components of hotel brand standards that make them ready for lavish events.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

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  • Google Play

Frequently Asked Questions

What kind of data does hotel analytics software analyze?

What key features should I look for in hotel analytics software?

What ROI can hotels expect from implementing analytics software?

Can hotel analytics software help with guest satisfaction?

What are the main challenges in implementing hotel analytics software?