SafetyCulture
  • App Store
  • Google Play
Workplace operations platform

Retail Workforce Management

Simplify retail operations, standardize workflows, and gain real-time insights to drive efficiency, compliance, and profitability at every store.

A quick huddle on the tasks for the day following what's on retail workforce management software

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles Supermarket

Automate workforce scheduling

Empower your workers with advanced scheduling automation that provides visibility into their shifts, improving work-life balance and engagement. Enable real-time adjustments to accommodate unexpected changes without disrupting operations. Reduce schedule conflicts and last-minute changes by aligning workforce needs with demand forecasts.

Optimize work management and execution

Assign tasks dynamically based on real-time store conditions and employee skillsets to maximize efficiency. Automate task tracking to ensure critical operations are completed on time without overwhelming staff. Improve communication by centralizing task updates and feedback in one platform, keeping employees informed and engaged.

Ensure compliance with labor requirements

Promote fair treatment of employees by enforcing rules consistently. Automate compliance monitoring and documentation by embedding legal and regulatory requirements directly into the system. Ensure adherence to wage laws, overtime limits, and union agreements with built-in alerts that flag potential violations.

Drive improvement across your stores

Real-Time Labor Optimization

Task Management

Workforce Optimization

Performance Evaluation & Training Management

Real-Time Notifications & Alerts

Workforce Forecasting & Demand Planning

Integration with HR & Payroll Systems

Multi-Location Workforce Coordination

Employee Attendance & Absenteeism Tracking

Workforce Communication

Employee Engagement

Automated Compliance Auditing & Reporting

Improve customer satisfaction today

  • App Store
  • Google Play

Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Additional resources

Explore retail resources & solutions

Template

HR Records

Replace physical documents and avoid the hassle of data loss with digital recordkeeping.

Template

End of Shift Report Templates

Document your day-to-day operations and handover tasks from one employee to another seamlessly using an end-of-shift report.

Template

Employee Engagement Survey Template

Streamline the process of gathering employee feedback and insights using downloadable employee engagement survey templates that can be customized for the retail industry.

Article

Resource Management

Learn how effective resource planning, allocation, and optimization can lead to unparalleled organizational efficiency.

Article

Training Strategies

Discover the key elements of effective training strategies, from aligning training with organizational goals to choosing the right methods and evaluating outcomes targeted to retail industry needs.

Article

Workplace Coaching

Learn the importance of workplace coaching to set employees up for success at work.

See how SafetyCulture can help your retail business

  • App Store
  • Google Play

Frequently Asked Questions

What is workforce management in retail?

What role does mobile workforce management play in modern retail operations?

What are the key benefits of automating workforce scheduling in large retail organizations?

How does real-time labor optimization help retailers reduce costs and improve efficiency?

What are the key integrations needed for workforce management software to work seamlessly with payroll and HR systems?