Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.
Workplace Operations Platform
Retail Workforce Management
Simplify retail operations, standardize workflows, and gain real-time insights to drive efficiency, compliance, and profitability at every store.
SafetyCulture has helped businesses around the world achieve
50%
improved efficiency in training*
60%
increased audit efficiency*
49%
savings from safety & compliance improvements*
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Maintain brand standards
Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.
Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.
Automate workforce scheduling
Empower your workers with advanced scheduling automation that provides visibility into their shifts, improving work-life balance and engagement. Enable real-time adjustments to accommodate unexpected changes without disrupting operations. Reduce schedule conflicts and last-minute changes by aligning workforce needs with demand forecasts.
Optimize work management and execution
Assign tasks dynamically based on real-time store conditions and employee skillsets to maximize efficiency. Automate task tracking to ensure critical operations are completed on time without overwhelming staff. Improve communication by centralizing task updates and feedback in one platform, keeping employees informed and engaged.
Ensure compliance with labor requirements
Promote fair treatment of employees by enforcing rules consistently. Automate compliance monitoring and documentation by embedding legal and regulatory requirements directly into the system. Ensure adherence to wage laws, overtime limits, and union agreements with built-in alerts that flag potential violations.
Drive improvement across your stores
Real-Time Labor Optimization
Task Management
Workforce Optimization
Performance Evaluation & Training Management
Real-Time Notifications & Alerts
Workforce Forecasting & Demand Planning
Integration with HR & Payroll Systems
Multi-Location Workforce Coordination
Employee Attendance & Absenteeism Tracking
Workforce Communication
Employee Engagement
Automated Compliance Auditing & Reporting
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization.
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Additional resources
Explore retail resources & solutions
Template
HR Records
Replace physical documents and avoid the hassle of data loss with digital recordkeeping.
Template
End of Shift Report Templates
Document your day-to-day operations and handover tasks from one employee to another seamlessly using an end-of-shift report.
Template
Employee Engagement Survey Template
Streamline the process of gathering employee feedback and insights using downloadable employee engagement survey templates that can be customized for the retail industry.
Article
Resource Management
Learn how effective resource planning, allocation, and optimization can lead to unparalleled organizational efficiency.
Article
Training Strategies
Discover the key elements of effective training strategies, from aligning training with organizational goals to choosing the right methods and evaluating outcomes targeted to retail industry needs.
Article
Workplace Coaching
Learn the importance of workplace coaching to set employees up for success at work.