SafetyCulture
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Workplace operations platform

Retail Risk Management

Perform continuous risk assessments, manage all reported incidents in real time, and strengthen compliance and control measures through a unified platform.

retail risk management

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza

Process Improvement Manager for Lowe’s

Minimize stock loss

Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.

“Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.”

Ben Deeks

Head of Retail Profit Protection for JD Sports

Enable continuous risk assessment and reporting

Ensure retail operations adapt to emerging threats and maintain resilience. Perform ongoing risk assessments and enable comprehensive analyses. Remain proactive and in control by detecting threats early, logging incidents instantly, and generating detailed reports to track patterns and identify root causes before risks escalate into disruptions.

Implement real-time incident management

Transform your retail risk response initiatives with an automated incident management system. Implement convenient escalation procedures, instant alerts, and streamlined workflows to capture, track, and resolve incidents efficiently. Enable teams to have a coordinated response to ensure swift resolution of critical issues.

Strengthen compliance and regulatory control through in-depth data

Uncover risk trends and drive continuous improvement with powerful analytics and reporting tools to enhance compliance with regulations and standards. Gain real-time insights into compliance gaps by leveraging dashboards to track Key Risk Indicators (KRIs), generate audit-ready reports, and implement urgent corrective actions.

Drive improvement across your stores

Supply Chain Risk Management

Business Continuity Planning

Regulatory Compliance Management

Automated Incident Reporting And Response

Surveillance & Theft Detection

Security Audits & Inspections

Workplace Safety Compliance Tracking

Employee Safety Training

Retail Store Security

Third-Party Vendor Risk Assessment

Employee Misconduct Monitoring

Cybersecurity Threat Detection

Improve customer satisfaction today

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Explore customizable solutions ready to meet your business needs

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

Template

Risk Assessment Templates

Identify hazards and implement safety controls with digital risk assessment templates that can be tailored to the retail industry.

Template

Risk Management Plan Templates

Mitigate risks and enact safety measures with risk management plan templates.

Template

Incident Management System Checklist

Respond to emergencies effectively with a digital incident management system.

Article

Retail Risk Management

Discover key risks in the retail industry and learn effective strategies for mitigating operational, financial, compliance, and cybersecurity threats to protect your business.

Article

Risk Assessment

Identify, analyze, and mitigate potential hazards and the risks associated with them by conducting risk assessments.

Article

Incident Response

Learn about this vital process and how to take the correct steps in a crisis.

See how SafetyCulture can help your retail business

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Frequently Asked Questions

What is a risk in retail?

How can retail risk management software proactively identify and mitigate fraud risks across multiple sales channels?

What impact does automation have on improving the efficiency of risk response and incident management?

How does predictive analytics improve supply chain risk management for large retail organizations?

What are the most effective ways to integrate risk management software with existing retail Enterprise Resource Planning (ERP) and Point of Sale (POS) systems?