Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.
Workplace operations platform
Retail Risk Management
Perform continuous risk assessments, manage all reported incidents in real time, and strengthen compliance and control measures through a unified platform.

SafetyCulture has helped businesses around the world achieve
50%
improved efficiency in training*
60%
increased audit efficiency*
49%
savings from safety & compliance improvements*
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Minimize stock loss
Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.
Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.


Enable continuous risk assessment and reporting
Ensure retail operations adapt to emerging threats and maintain resilience. Perform ongoing risk assessments and enable comprehensive analyses. Remain proactive and in control by detecting threats early, logging incidents instantly, and generating detailed reports to track patterns and identify root causes before risks escalate into disruptions.
Implement real-time incident management
Transform your retail risk response initiatives with an automated incident management system. Implement convenient escalation procedures, instant alerts, and streamlined workflows to capture, track, and resolve incidents efficiently. Enable teams to have a coordinated response to ensure swift resolution of critical issues.


Strengthen compliance and regulatory control through in-depth data
Uncover risk trends and drive continuous improvement with powerful analytics and reporting tools to enhance compliance with regulations and standards. Gain real-time insights into compliance gaps by leveraging dashboards to track Key Risk Indicators (KRIs), generate audit-ready reports, and implement urgent corrective actions.
Drive improvement across your stores
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization.
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Additional resources
Explore retail resources & solutions
Template
Risk Assessment Templates
Identify hazards and implement safety controls with digital risk assessment templates that can be tailored to the retail industry.
Template
Risk Management Plan Templates
Mitigate risks and enact safety measures with risk management plan templates.
Template
Incident Management System Checklist
Respond to emergencies effectively with a digital incident management system.
Article
Retail Risk Management
Discover key risks in the retail industry and learn effective strategies for mitigating operational, financial, compliance, and cybersecurity threats to protect your business.
Article
Risk Assessment
Identify, analyze, and mitigate potential hazards and the risks associated with them by conducting risk assessments.
Article
Incident Response
Learn about this vital process and how to take the correct steps in a crisis.