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Retail
Discover easy-to-use Retail templates and training courses for store operation, customer service, loss prevention, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Retail industry with confidence.
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Retail Warehouse Safety
Strengthen warehouse safety with these ready-to-use courses, guides, and templates. Use them for forklift operation and safety training, retail warehouse hazard identification and risk assessments, and handling practices. Ensure your team follows safety standards every day to keep your warehouse efficient, compliant with current regulations, and safe for everyone on site.
by SafetyCulture4 itemsDownloads: 200+ - Course
Payment Security for Cashiers
Learn how to use Square, Apple Pay, Google Pay, and contactless payments in point of sale (POS), as well as how to spot suspicious behavior in a retail setting. (Last updated: November 2024)
by SafetyCultureGet6 LessonsDownloads: 200+ - Template
Hazard Identification Checklist for Retail Industry
The main segments of the retail industry include retailing food, personal and household goods, and motor vehicle services. Activities in the industry often include hazards caused by improper loading and unloading of materials, mishandling of chemicals, and unsafe working environment that may cause slips, trips and falls. Use this checklist to ensure safety during operation. Carry out risk assessments to determine if there are sensitive risk groups in the retail sector like night workers, young persons and pregnant women and if they receive sufficient protection. Next, check if bullying and violence prevention policy is implemented and followed. Evaluate if the staff are well educated on the safety rules when working with big equipment, extreme temperatures, electricity, and chemicals. Lastly, provide recommendations to improve safety.
by SafetyCultureDownloads: 200+Get - Course
Crowd Management for Retail
This course provides essential knowledge and strategies for effective crowd management during large retail events. Participants will learn how to identify when crowd management is necessary, understand their role in the event, and gain skills for planning and preparation. The course covers crucial steps for managing crowd flow during the event, including the entrance, event activities, and exit of people. Additionally, participants will be trained on handling emergencies that may arise during an event, ensuring a safe and well-organized experience for staff and customers. By the end of the course, learners will be equipped with the tools to manage large crowds efficiently and respond confidently to unexpected situations. (Last updated: November 2024)
by SafetyCultureGet5 LessonsDownloads: 200+ - Course
Electric Pallet Jack Training
Electric pallet jacks are a useful tool to move products around. However, motorized pallet jacks must be in safe operating condition by certified operators. This course lays out guidelines for the safe handling of electric pallet jacks, as well as the roles and responsibilities of operators. (Last updated: September 2024)
by SafetyCultureGet6 LessonsDownloads: 200+ 
TemplateListe de contrôle pour les clients mystères
Utilisez ce modèle de Questions générales pour client mystère pour enregistrer votre impression générale d'un établissement, son environnement, l'assistance des membres du personnel, les services disponibles, l'équipement et l'expérience globale du client. Évaluez si le magasin est facilement localisable grâce à des panneaux visibles et s'il offre une ambiance accueillante. Ensuite, évaluez si la réceptionniste et les membres du personnel d'assistance font preuve d'enthousiasme et offrent de l'aide. Vérifiez les services disponibles et observez comment les employés s'acquittent de leurs tâches. Faites le tour et voyez si vous avez accès à du matériel de bureau. Terminez l'audit en énumérant les éloges, les possibilités d'amélioration et donnez votre impression générale. Utilisez SafetyCulture pour capturer des preuves photographiques et faire des annotations pour insister.
by SafetyCultureDownloads: 200+Get- Course
Retail Sales Training
This course will help you review the essential processes, skills, and attitudes that a good retail salesperson should have to help you build a good relationship and loyalty among your customers. (Last updated: August 2024)
by SafetyCultureGet6 LessonsDownloads: 200+ - Course
De-escalation in the Retail Industry
This course will discuss de-escalation in the retail industry, how to resolve violent and aggressive conflicts, and how to use de-escalation techniques in such scenarios. (Last Updated: August 2024)
by SafetyCultureGet5 LessonsDownloads: 200+ - Template
Visual Merchandising Audit Checklist
Use this visual merchandising audit checklist template to perform compliance checks of your visual merchandising program across retail locations. After the retail store audit, a merchandising audit report is instantly generated and immediately shared to stakeholders for faster decision-making.
by SafetyCultureDownloads: 200+Get - Template
Warehouse Risk Assessment Checklist
This warehouse risk assessment checklist helps identify potential hazards in warehouse operations, ensuring compliance with safety standards and protecting both staff and equipment. Use this checklist for evaluating forklift safety, operator training, traffic management, and ongoing performance monitoring.
by SafetyCultureDownloads: 200+Get - Template
Automotive Services Job Sheet
This automotive services job sheet template is specifically intended for automotive businesses and companies. Capture vehicle details, customer instructions and mechanical parts needed for the repair. Validate the audit by providing a digital signature.
by SafetyCultureDownloads: 200+Get - Template
Vehicle Repair Shop - Self-Safety Inspection Checklist
Automotive workshop owners, mechanics, and technicians can use this self-safety inspection checklist to ensure that all work areas are clean and orderly, trip, slip, and fall hazards are eliminated, and all power tools and equipment are maintained and in good condition to avoid malfunction.
by SafetyCultureDownloads: 200+Get - Course
Visual Merchandising
This course will talk about visual merchandising and how to utilize the practice of displaying products in stores.
by SafetyCultureGet6 LessonsDownloads: 200+ - Template
Project Zero Review 2019
This Project Zero Review 2019 checklist helps retail grocery stores audit waste management and loss prevention practices. It covers waste print setup and sign-off, waste cage security, daily control of department waste areas, counter procedures for sliced meats and blood drip PLUs, community food and colleague shop bagging and labeling, transfer reviews, checkout waste clearance, PLU alignment for produce and bakery, office and backroom controls, and dotcom processes, helping teams improve compliance and reduce shrink.
by Rich Forrest, from the CommunityDownloads: 200+Get - Template
Checklist Operacional Do Gerente
Checklist Operacional De Loja, Deve Ser Executado Pelo Gerente Da Loja Todos Os Dias
by José Eduardo Marra, from the CommunityDownloads: 200+Get - Template
Online 'Make it Stick' Review
This document presents a detailed audit checklist for online retail store operations, focusing on key areas including coordinator responsibilities, picking and packing procedures, staging and delivery processes, and general management practices. The checklist evaluates essential components such as staff rotation, order allocation, safety practices, training implementation, and operational efficiency. It covers crucial aspects like the Coordinator/Picker Model, substitution processes, customer communication protocols, and team collaboration. The audit tool also assesses organizational elements including roster management, skills matrix utilization, and departmental housekeeping standards. This comprehensive evaluation framework helps ensure consistent service delivery, maintain operational excellence, and identify areas for improvement in online retail operations.
by Stacey Scammell, from the CommunityDownloads: 200+Get - Template
Tesco PPM Audit Checklist
This Tesco preventive planned maintenance audit checklist helps teams assess refrigeration plant and store assets. Review compressors, pack controls, PRVs, condenser fans, gas coolers, and verify liquid and oil levels. Capture tasks like replacing and dating liquid line driers, checking for flood-back, and cleaning packs, receivers, and frames. Inspect coldroom and cabinet evaporators, fan guards, and trays, and note any fabric or communication errors. Confirm IMS Health Check status, record health and safety issues, and add auditor sign-off.
by Mike Collins, from the CommunityDownloads: 200+Get - Template
Area RN BJ Operations Review 7-9-17
This detailed operations audit checklist is designed for retail store managers and supervisors to ensure compliance with safety standards and operational excellence. The document covers crucial areas including back of house management, storage standards, inventory control, shop floor organization, and workplace safety. Key focus areas include Dexion Racking standards, bulky goods storage requirements, stock organization, housekeeping practices, and security measures. The checklist also addresses important operational aspects such as software processing, accessories management, and customer order handling. Special attention is given to safety protocols, including proper ladder storage, hazard identification, and theft prevention measures. This comprehensive tool helps maintain consistent operational standards while ensuring workplace safety compliance across retail locations.
by Brent Jenkins, from the CommunityDownloads: 200+Get