Categories
Retail
Discover easy-to-use Retail templates and training courses for store operation, customer service, loss prevention, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Retail industry with confidence.
- Template
Plantilla de formulario de orden de compra
Esta plantilla de formulario de orden de compra es ideal para mayoristas o pedidos al por mayor. Use este formulario de orden de compra para hacer lo siguiente: 1) indicar la fecha y el número de la orden de compra, 2) aclarar las condiciones de envío y pago, 3) añadir tantos artículos como necesite al pedido, 4) registrar la tasa de impuestos, impuestos, gastos de envío y manejo, y 5) aprobar la orden de compra mediante firma digital.
by SafetyCultureDownloads: 35 - Course
Loss Prevention in Retail (US)
This course provides a comprehensive overview of loss prevention in retail, covering key responsibilities, awareness, compliance, detection, investigation, and resolution techniques to help companies safeguard their assets effectively. (Last Updated: September 2024)
by SafetyCultureDownloads: 33 - Template
Modèle de bon de commande
Ce modele de bon de commande est destine aux grossistes ou aux commandes en gros. Utilisez ce formulaire de commande pour effectuer les operations suivantes en indiquant la date et le numero du bon de commande, en precisant les conditions d'expedition et de paiement, en ajoutant autant darticles que necessaires a la commande, en enregistrant le taux dimposition, la taxe, les frais despedition et de manutention, et en approuvant le bon de commande en apposant une signature numerique.
by SafetyCultureDownloads: 31 - Template
Checkliste für die Qualitätskontrolle im Wareneingang
Diese Checkliste für den Wareneingang wurde entwickelt, um dem Qualitätssicherungspersonal die Ermittlung von Inspektionsergebnissen und erforderlichen Maßnahmen auf der Grundlage des Identifikationskennzeichnungssystems zu erleichtern. Mit dieser mobil einsetzbaren Checkliste können Sie ganz einfach die Bestellnummer, die Materialbeschreibung und die Menge angeben, eine unbegrenzte Anzahl von Fotos von Defekten oder gekennzeichneten Materialien erfassen und speichern, Echtzeit-Benachrichtigungen für geplante eingehende Inspektionen senden, Maßnahmen für akzeptierte, abgelehnte oder bedingt akzeptierte Materialien zuweisen und die eingehende Inspektion mit digitalen Signaturen abschließen.
by SafetyCultureDownloads: 21 - Course
Creating a Positive Customer Experience
Creating a positive customer experience ensures the maintenance and broadening of an organisation's customer base. If you want to enhance your skills in customer service, this is the course for you. This 4-part course touches on what customer service really is, how to interact and impress customers, and how to engage your customer. Keeping customers happy is the aim of the game so let's get started!
by SafetyCultureDownloads: 19 - by SafetyCultureDownloads: 17
- Template
Checklist des opérations d'un magasin de détail
Cette checklist des opérations d'un magasin de détail permet d'évaluer les éléments suivants : la connaissance des produits par les employés, la propreté des installations, l'attrait des produits et des vitrines pour les clients, et la sécurité du stockage des articles. Téléchargez ce modèle à l'aide d'SafetyCulture et utilisez-le comme base pour créer votre propre checklist d'opérations de magasin qui répondra aux normes de votre magasin.
by SafetyCultureDownloads: 12 - Course
Payment Security for Cashiers
Learn how to use Square, Apple Pay, Google Pay, and contactless payments in point of sale (POS), as well as how to spot suspicious behavior in a retail setting. (Last updated: November 2024)
by SafetyCultureDownloads: 11 - Course
Understanding Customer Motivations
Understanding customer behaviour is a key aspect in providing the perfect experience for potential or current customers. This course will benefit anyone who works in a customer encountering role, whereby important skills must be developed for ultimate success. The course unveils how to understand customer motivations through 4 modules, touching on customer psychology and the maintainence of customers. Once these course concepts are grasped, learners have a much better understanding of why customers behave like they do.
by SafetyCultureDownloads: 6 - Course
Crowd Management for Retail
This course provides essential knowledge and strategies for effective crowd management during large retail events. Participants will learn how to identify when crowd management is necessary, understand their role in the event, and gain skills for planning and preparation. The course covers crucial steps for managing crowd flow during the event, including the entrance, event activities, and exit of people. Additionally, participants will be trained on handling emergencies that may arise during an event, ensuring a safe and well-organized experience for staff and customers. By the end of the course, learners will be equipped with the tools to manage large crowds efficiently and respond confidently to unexpected situations. (Last updated: November 2024)
by SafetyCultureDownloads: 4 - Course
Be a Scam Scanner
Cyber and non-cyber scams are amongst us when we are least expecting, which is what makes us so vulnerable to them. Our Be a Scam Scanner Course will provide you with useful skills to be able to detect scams and how to effectively mitigate these in your workplace. The 4-part course works around why people commit scams, provides examples of the most common retail scams and internet scams, and ways to be a scam scanner!
by SafetyCultureDownloads: 3 - Course
Stocking
Learn the fundamentals of stock management in the retail industry along with the best practices in receiving and offloading delivered stocks to your store.
by SafetyCultureDownloads: 3 - Course
Leadership in Retail
This course covers essential skills for effective retail leadership, including team collaboration, trust-building, conflict management, and motivation. Learners will explore strategies for leveraging technology, fostering inclusivity, and adapting to industry changes, equipping them to lead confidently and drive success in the dynamic retail environment. (Last updated: January 2025)
by SafetyCultureDownloads: 1 - Course
Onboarding - Retail
An example course for onboarding new retail employees at an electronics store.
by SafetyCultureDownloads: 1 - Course
Returning to Retail During the COVID-19 Pandemic
As the world tries to cope up with the pandemic, it is important to know the actions we can take in retail to avoid and prevent the spread of COVID-19. This course includes the general safety guidelines when returning to work, disinfecting the workplace, coping with work-related stress, and dealing with customer aggression due to safety policies imposed in your stores.
by SafetyCultureDownloads: 0