Categories
Professional Services
Discover easy-to-use Professional Services templates and training courses for process management, HR practices, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Professional Services industry with confidence.
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The Language of Sales
Learn about the importance of developing relationships with your buyers, how to develop convincing arguments and how to handle tough sales scenarios with resilience.
by SafetyCultureGet3 LessonsDownloads: 100+ - Course
Empowered Pathways: Navigating Gender and Women's Leadership
In this course, you will learn different techniques to help you become a more effective leader, including guidance on how to effectively manage stress, build meaningful relationships, and enhance your communication skills, among several other important skills.
by UNITARGet21 LessonsDownloads: 100+ - Template
Return to Work Plan Template
This Return to Work Plan template can be used, particularly by Australia-based employees, to develop a recovery and return to work strategy if they are likely to be away from work for more than four weeks. The return to work plan aims to include the necessary steps required to achieve the objectives agreed on by the employee and the manager.
by SafetyCultureDownloads: 100+Get - Course
Anti-Bribery and Anti-Corruption Policy
This course provides participants with a clear overview of bribery and corruption, covering both active and passive forms. It discusses various types of corruption, such as collusion, coercive extortion, insider trading, and embezzlement. This course allow participants to gain an understanding of the risks bribery and corruption pose, and be equipped with practical steps to prevent these issues in their workplace.
by SafetyCultureGet3 LessonsDownloads: 100+ - Template
General Daily Attendance Sheet
USe this general daily attendance sheet to register attendance for different purposes (e.g. business meetings, training events, and networking events). Worry less about losing track of attendance history because of lost paperwork.
by SafetyCultureDownloads: 100+Get - Template
ESG Due Diligence
This ESG Due Diligence checklist is used for evaluating the impact and sustainability of business operations. This checklist covers key areas such as environmental policies, social responsibility initiatives, governance structures, and risk management strategies.
by SafetyCultureDownloads: 100+Get - Template
Project Initiation Document Template
Project managers can use this Project Initiation Document (PID) template to outline basic project details. From its scope and objectives to its approach and performance parameters. Start with a summary of the project and define its purpose, objectives, scope, and key deliverables. Then, describe the benefits of the project to the business, the people involved, and the delivery approach. Make sure to attach relevant documents and sign them off for approval.
by SafetyCultureDownloads: 100+Get - Template
Fiche de suivi des appels téléphoniques
Utilisez ce formulaire d'assurance qualité pour les centres d'appels pour aider à évaluer les appels et vérifier si les téléopérateurs ont suivi les protocoles d'appel standard. Vous pourrez ainsi vérifier si les téléopérateurs comprennent les préoccupations des clients et proposent la solution la plus adaptée. Le formulaire couvre également le comportement des téléopérateurs en fin d'appel. Concluez l'évaluation en formulant des remarques et des recommandations sur la manière dont les téléopérateurs peuvent améliorer la qualité du service. Utilisez SafetyCulture pour générer et capturer des rapports de données et comparer les tendances des réponses signalées grâce aux Données analytiques. Vous pouvez également limiter les autorisations d'édition de vos utilisateurs d'SafetyCulture pour vous assurer que les modèles d'AQ sont uniformes dans tous les domaines.
by SafetyCultureDownloads: 100+Get - Course
Course 2 - Client and Patient Care
Course 2- Client and Patient Care: This course aims to brief TLC employees on the proper methods and the etiquette for client communication both in-person and online.
by Texas Litter ControlGet3 LessonsDownloads: 100+ - Course
Getting Your Voice Heard
Being assertive is a core communication skill. Learn how to express yourself effectively, communicate your point of view while respecting the rights and beliefs of others. In this course, we'll cover various response styles and some techniques you can adopt to behave more assertively.
by SafetyCultureGet4 LessonsDownloads: 100+ - Course
SC Training Admin Advanced
Everything you need to create, deliver, and track your first course in SC Training – all in this 30-minute training. Learn all the key terms, definitions, steps, and expert recommendations to make your SC Training launch simple and successful.
by SafetyCultureGet6 LessonsDownloads: 100+ - Course
Engaging Frontline Teams
This course is for any business who has team members who must physically show up to do their job. Frontline workers are often employed in industries like hospitality, healthcare, manufacturing and logistics.
by SafetyCultureGet1 LessonDownloads: 100+ - Course
Learner Introduction to SC Training
See how SC Training makes mobile learning easy and engaging.
by SafetyCultureGet1 LessonDownloads: 100+ - Course
Building Team Cohesion
If you're a team player and understand the power of a strong team, this course on building team cohesion is the one for you. Teamwork is the core focus of organisational success, especially when it comes to being a great leader and experiencing functional collaboration. A cohesive team means a more efficient and high-achieving workforce. If being a successful leader in a cohesive team appeals to you, look no further than this course. The 3-part course focuses on what a cohesive team actually is, strategies to make a top team and how to develop extraordinary leadership skills.
by SafetyCultureGet4 LessonsDownloads: 100+ - Template
Formulario de análisis de peligros laborales
Utilice esta plantilla para realizar un análisis de peligros más detallado en su lugar de trabajo. Explore las funciones de SafetyCulture y modifique la lista de verificación según las necesidades en su lugar de trabajo. Comience enumerando los nombres de las personas que desarrollan los procedimientos de análisis de seguridad laboral (JSA, por sus siglas en inglés) y seleccione los permisos de trabajo, autorizaciones y EPIs requeridos para la actividad. A continuación, enumere las capacitaciones aplicables para llevar a cabo tareas individuales. Además, tome nota de las revisiones del equipamiento realizadas. Continúe con el análisis de seguridad laboral y la evaluación de riesgos añadiendo pasos, seleccionando peligros e identificando controles. Realice una evaluación de riesgo inicial, agregue controles (si es necesario) y luego califique el análisis de riesgo residual/revisado. Confirme si el proceso se completó o no. Si no es así, realice una revisión de la tarea que sirva de base para la continuidad del proceso. Finalmente, finalice haciendo que todas las personas involucradas firmen el formulario.
by SafetyCultureDownloads: 100+Get - Template
Incident / Hazard Report Form
Use this hazard report form to: - Identify the incident / hazard type and the level of treatment needed - Record who was injured, their contact number, and the nature of the injury - Document the task/s performed when the incident / injury occurred - Check which factors contributed to the hazard, incident, and/or injury - Specify the control type when creating corrective actions
by SafetyCultureDownloads: 100+Get - Template
Customer Representative Competency Assessment
This customer representative competency assessment template is used to measure a candidate's suitability for a customer representative role. It helps measure the technical, behavioral, and organizational background of a candidate, checking if the candidate meets the criteria set by the company.
by SafetyCultureDownloads: 100+Get - Template
Job Cost Sheet Template
Download and use this free job cost sheet template to record project expenses and estimate costs in accordance with the agreed requirements and specifics. Ensure approval and acknowledgment from relevant stakeholders such as clients and project managers by including sign-offs.
by SafetyCultureDownloads: 100+Get - Template
OSHA Near Miss Form
Based on the Incident Investigation Form provided by OSHA in their Incident Investigation Guide for Employers, this digital near miss form can be used to do the following: 1) Preserve or document the scene, 2) Collect information, 3) Determine root causes, 4) Implement corrective actions.
by SafetyCultureDownloads: 100+Get - Template
Information Asset Register Template
Use this straightforward information asset register template when recording assets, files, systems, and applications used for processing or storing personal information and other data across the organization.
by SafetyCultureDownloads: 100+Get - Template
Property Inspection Report Form
Use this form to record the condition of the property after inspections
by SafetyCultureDownloads: 100+Get - Template
Disaster Preparedness Kit Checklist
Use this disaster supply checklist when thinking of what to procure for disaster preparedness. The following items should be in your disaster preparedness kit: a) Water, food, antibacterial wipes, and first aid kit, b) Battery-powered radio, flashlight, and extra batteries, and c) Whistle, map of the area, and identification card. The disaster preparation checklist also contains items for maintaining your disaster supply kit. Businesses can adequately prepare for any type of natural disaster with this basic emergency kit list.
by SafetyCultureDownloads: 100+Get
