Know your product ratings through SafetyCulture to determine how customers see the product quality, value and usage experience. Identify areas for improvement by using customer feedbacks during business planning and for market research purposes. Set the scoring to determine failed responses and outstanding items which need to be prioritized.
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.
You might also like
Templateby SafetyCultureMarket Research Survey - Product Feedback
This market research survey template can be used by manufacturing businesses to gauge the reception of the target market to new or rebranded products sold at multiple outlets. This 7-item marketing survey template use scoring on its response sets to measure the overall customer satisfaction and gather feedback on the product.
43 downloadsGet- Templateby SafetyCulture
NPS - Customer Satisfaction Survey for Products
This checklist contains slider fields to let the customers rate a product, service or company. The rating system can be scaled from a zero satisfactory rate to an exceptional or excellent customer satisfaction. It also covers customer information gathering for possible research and study purposes.
71 downloadsGet - Templateby SafetyCulture
Restaurant Customer Satisfaction Survey
Food businesses should not only focus on the quality of food that they serve but also with the entire customer experience from accommodating customers to the dining experience. This customer satisfaction survey is a brief evaluation of the restaurant premise, the ambience, service staff, food quality and the overall customer experience. SafetyCulture promotes better survey experience with the convenience of using a mobile device, iPad or tablet.
267 downloadsGet - Templateby SafetyCulture
Retail Customer Satisfaction Survey Form
This customer satisfaction form can be used to collect feedback from customers who visit your retail shop. Make sure that the survey kiosks are easy to locate by putting signages. This form covers an evaluation of the shop's appearance, products and services offered, pricing, staff and the overall purchasing experience. Get insights from customers through the comments and suggestions field. Customers have the option to enter their name and provide a digital signature at the end of the survey. Use SafetyCulture to gather data and determine what areas need to be improved. Compile all customer surveys across all branches and use the Analytics feature to track overall customer satisfaction.
833 downloadsGet