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This checklist contains slider fields to let the customers rate a product, service or company. The rating system can be scaled from a zero satisfactory rate to an exceptional or excellent customer satisfaction. It also covers customer information gathering for possible research and study purposes.
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Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.
Use this NPS survey template to let customers rate a product or service. Its slider fields are set on a 0-10 scaling system, with 0 being the lowest and 10 being the highest satisfaction score. It also collects customer feedback and demographic information for market research, product improvement, and similar purposes.
This customer satisfaction form can be used to collect feedback from customers who visit your retail shop. Make sure that the survey kiosks are easy to locate by putting signages. This form covers an evaluation of the shop's appearance, products and services offered, pricing, staff and the overall purchasing experience. Get insights from customers through the comments and suggestions field. Customers have the option to enter their name and provide a digital signature at the end of the survey. Use SafetyCulture to gather data and determine what areas need to be improved. Compile all customer surveys across all branches and use the Analytics feature to track overall customer satisfaction.
This hotel customer satisfaction survey form focuses on the experience of the customers during their stay. It asks general questions about the service experienced, the quality food served, the availability of facilities, and staff assistance.
Food businesses should not only focus on the quality of food that they serve but also with the entire customer experience from accommodating customers to the dining experience. This customer satisfaction survey is a brief evaluation of the restaurant premise, the ambience, service staff, food quality and the overall customer experience. SafetyCulture promotes better survey experience with the convenience of using a mobile device, iPad or tablet.
