A detailed audit framework for evaluating spa and treatment facilities, focusing on key areas including initial presentation, safety compliance, maintenance standards, cleanliness protocols, and service delivery. The guide covers essential aspects such as facility condition, staff performance, brand consistency, and customer experience. It includes specific checkpoints for fixtures and fittings, retail areas, treatment rooms, communication standards, and staff professionalism. This comprehensive audit tool helps maintain high operational standards while ensuring compliance with safety regulations and brand guidelines.
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