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SPA TREATMENT LQA 2020

by Solen Quimbert, from the Community

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Description

A comprehensive evaluation framework for assessing spa service quality and operational excellence. This detailed checklist covers four key areas: reservations process, guest arrival experience, treatment delivery, and employee behavioral standards. The document outlines specific criteria for measuring service quality, from initial booking through to departure, including timing requirements, staff interactions, treatment room standards, and professional conduct. It emphasizes the importance of personalized service, attention to detail, and maintaining a consistently high level of guest care. The standards focus on creating a seamless, luxurious experience while ensuring proper health and safety protocols are followed. This assessment tool helps spa operators maintain service excellence and identify areas for improvement in their operations.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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SPA TREATMENT LQA 2020

Description

About author

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