Use this RCR Spa evaluation checklist to audit the full guest journey and facility standards. Sections cover arrival and check-in, upselling and guest recognition, therapist professionalism and treatment execution, timing and comfort checks, departure and farewell, and detailed facility and locker room standards. Verify cleanliness, amenities, grooming items, lounge setup, and safety across spa areas. Support consistent guest experience, training, and operational quality in spa and wellness environments.
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