This LH2025 spa massage audit checklist helps hospitality teams evaluate the complete guest journey and service quality at Sheehanah Spa. It covers arrival experience, receptionist readiness, appointment confirmation, attire guidance, facility orientation, and timely therapist availability. Inspect treatment room cleanliness, linen condition, bed setup, towel use, and guest privacy. Verify guest comfort, temperature, music and noise control, and pressure checks. Ensure treatments start and finish on time, confirm satisfaction, and manage post-treatment escort, relaxation amenities, and courteous farewell. Use it to monitor hygiene, safety, service standards, and compliance across spa operations.
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