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Information Technology
Discover easy-to-use Information Technology templates and training courses for operation procedures, business continuity plan, risk assessment, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Information Technology industry with confidence.
TemplateFormulário geral para garantia de qualidade de call centers
Use este Formulário Geral de Garantia de Qualidade do Call Center para ajudar a avaliar as chamadas e observar se os representantes seguiram os protocolos padrão de chamada. Isso ajudará a verificar se os atendentes entendem a preocupação do cliente e oferecem a solução mais adequada. O formulário também abrange o comportamento dos representantes de chamada no final da ligação. Conclua a avaliação fornecendo observações e recomendações sobre como os representantes podem melhorar a qualidade do serviço. Use o iAuditor para gerar e capturar relatórios de dados e comparar tendências de respostas com falha através do Analytics. Você também pode limitar as permissões de edição dos usuários do iAuditor para garantir que os modelos de controle de qualidade sejam padrão em todos os aspectos.
by SafetyCultureGetDownloads: 20- Template
ISO-27001-Checkliste
Diese Checkliste kann verwendet werden, um die Eignung einer Organisation für die Zertifizierung nach ISO 27001 zu beurteilen. Sie hilft dabei, Prozesslücken zu entdecken und das ISMS Ihrer Organisation auf der Grundlage der Norm ISO 27001:2013 zu überprüfen.
by SafetyCultureGetDownloads: 20 - Course
Защита прав человека в эпоху искусственного интеллекта
Искусственный интеллект (ИИ) существенно влияет на права человека через алгоритмы, формирующие новостные ленты, профили пользователей и подбор информации в соцсетях. Важно просвещать молодёжь о влиянии ИИ на права и предоставлять инструменты для их защиты. Новый мобильный курс от ЮНЕСКО и ЮНИТАР раскрывает ключевые понятия ИИ через призму прав человека - свободы выражения, неприкосновенности частной жизни и равенства. Обучайтесь с примерами из повседневного взаимодействия с технологиями ИИ и будьте готовы защищать свои права.
by UNESCOGetDownloads: 20 - Course
Yapay Zeka Çağında İnsan Haklarını Savunmak
Sosyal medya, navigasyon uygulaması veya fotoğraf filtresi kullanırken yapay zekanın sizi etkilemiş olması mümkündür. Yapay zekadan etkilenen sadece siz değilsiniz - Yapay zeka aynı zamanda insan haklarını da dünya çapında etkiliyor ve bu kurs, haklarınızın yapay zekadan nasıl etkilendiği ve bu hakları korumak için nasıl yetkilendirilebileceğiniz konusunda sizi bilgilendirecek ve eğitecektir. UNESCO ve UNITAR ortaklığıyla, 16 ila 24 yaş arası gençler için Yapay Zeka ve İnsan Hakları üzerine yeni, kısa bir online öğrenme kursu düzenlendi. Uzmanlar, yapay zeka hakkındaki karmaşık kavramları, günlük teknolojik etkileşimlerimiz etrafında oluşturulan basit faaliyetlere ayırır. Kurs, yapay zeka kullanılarak ifade özgürlüğünün, mahremiyet ve eşitlik hakkının nasıl etkilendiğine odaklanacaktır.
by UNESCOGetDownloads: 10 - Course
Obrona praw człowieka w dobie sztucznej inteligencji
Jeśli korzystałeś_aś z mediów społecznościowych, nawigacji czy filtrów do zdjęć, istnieje prawdopodobieństwo, że sztuczna inteligencja (AI) wpłynęła na Ciebie. Co więcej, nie chodzi tylko o Ciebie - sztuczna inteligencja ma wpływ na prawa człowieka na całym świecie, a dzięki temu kursowi dowiesz i nauczysz się, w jaki sposób sztuczna inteligencja wpływa na Twoje prawa i jak możesz je chronić. UNESCO i UNITAR wspólnie uruchomiły nowy, krótki kurs edukacyjny online na temat sztucznej inteligencji i praw człowieka dla młodzieży w wieku od 16 do 24 lat. Eksperci dzielą złożone koncepcje dotyczące sztucznej inteligencji na proste działania oparte na naszych codziennych interakcjach z technologiami. Kurs koncentruje się na tym, jak sztuczna inteligencja wpływa na wolność słowa, prawo do prywatności i prawo do równości.
by UNESCOGetDownloads: 10 - Course
在人工智能时代捍卫人权
无论你是否使用过社交媒体, 导航应用程序或是图片过滤器, 人工智能 (AI) 都很有可能影响到你. 不仅仅是你, 人工智能正在影响全世界的人权. 本课程将给予你关于人工智能的基本知识, 让你了解你的人权如何受其影响, 以及如何赋予你保护这些权利的能力. 联合国教科文组织 (UNESCO) 和联合国训练研究所 (UNITAR) 携手为16至24岁的青年们推出了一个新的关于人工智能和人权的在线学习小课程. 专家们将关于人工智能的复杂概念分解为围绕我们日常技术互动的课程活动. 该课程侧重于使用人工智能会如何影响言论自由, 隐私权和平等权.
by UNESCOGetDownloads: 10 - Course
Захист прав людини в епоху штучного інтелекту
Незалежно від того, чи користувалися ви соціальними мережами, навігаційним додатком або фільтром для фото, Штучний Інтелект (ШІ) міг вплинути на вас. Цей короткий онлайн-курс від ЮНЕСКО та ЮНІТАР для молоді 16-24 років пояснює, як ШІ впливає на свободу слова, право на приватність і рівність. Експерти простими прикладами, заснованими на щоденних технологічних взаємодіях, розкривають складні концепти ШІ. Курс дає знання та інструменти, щоб захистити ваші права у цифровому світі.
by UNESCOGetDownloads: 10 - Course
Applying Digital Rights in Online Communities
Do the members of your online community have rights? Digital technology provides new means to exercise human rights in digital spaces. In this course, you will learn how to build and maintain accessible, safe and inclusive online communities by practicing key digital rights and enforcing community standards.
by Search For Common Ground EMEAGetDownloads: 10 - Course
Odbrana ljudskih prava u doba vještačke inteligencije
Bilo da ste koristili društvene mreže, navigaciju ili filter za fotografije, velike su šanse da je umjetna inteligencija (AI) utjecala na vas. Nije samo do Vas – AI utiče na ljudska prava širom svijeta, a ovaj kurs će vas informisati i obrazovati o tome kako vještačka inteligencija utiče na vaša prava i kako možete da štitite ta prava. UNESCO i UNITAR zajednički su pokrenuli novi, kratki online kurs učenja o AI i ljudskim pravima za mlade od 16 do 24 godine. Stručnjaci razlažu složene koncepte o AI u direktne aktivnosti izgrađene na našim svakodnevnim tehnološkim interakcijama. Kurs se fokusira na uticaje AI na slobodu izražavanja, pravo na privatnost i pravo na jednakost.
by UNESCOGetDownloads: 10 - Course
Defensant els drets humans a l'era de la intelligència artificial
Tant si has utilitzat xarxes socials, una aplicació de navegació o un filtre d'imatge, és probable que la intelligència artificial (IA) t' hagi afectat. No ets només tu- la IA està afectant els drets humans a tot el món, i aquest curs t'informarà i et formarà sobre com la IA afecta els teus drets i com pots empoderar-te per protegir aquests drets. La UNESCO i UNITAR han creat conjuntament un nou curs d'aprenentatge en línia sobre IA i els drets humans per a joves de 16 a 24 anys. Els experts desglossen conceptes complexos sobre la IA en activitats senzilles construïdes al voltant de les nostres interaccions tecnològiques diàries. El curs se centra en com la IA afecta la llibertat d'expressió, el dret a la privadesa i el dret a la igualtat.
by UNESCOGetDownloads: 10 - Course
Practising Healthy Communication in Online Communities
Do the members of your online community often disagree and bully each other? Hate and negativity can harm the well-being and health of an online community. In this course, digital community stewards will learn to foster positive interactions and respectful discourse to counter online hate in digital groups.
by Search For Common Ground EMEAGetDownloads: 10 - Course
Fact-Checking False Information in Online Communities
Can you differentiate an edited image from a real one? As a digital community steward, your ability to identify and report false information is important for the authenticity of your online community. In this course, you will deepen your knowledge about fact-checking essentials, digital tools of verification, and flagging false information.
by Search For Common Ground EMEAGetDownloads: 10 - Course
Manager Analytics and Facilitate Features (SC Training)
Learn about tracking your users' performance in this short course on manager dashboards and learn about how to use the facilitate features.
by SafetyCultureGet2 LessonsDownloads: 10 - Template
Checkliste für die Computerwartung
Die Computerwartung wird von IT-Fachleuten und Managern durchgeführt, um den kontinuierlichen und optimalen Betriebszustand von Computern zu gewährleisten. Verwenden Sie diese digitalisierten Checklisten für die Computerwartung, um zu prüfen, ob die Hardware des Computers gereinigt, repariert oder ausgetauscht werden muss und ob die Software und die Sicherheitsfunktionen aktualisiert sind und funktionieren.
by SafetyCultureGetDownloads: 10 - Course
Defending Human Rights in the Age of Artificial Intelligence (Screen Reader Accessible Course)
Whether you've used social media, a navigation app or a picture filter, chances are that Artificial Intelligence (AI) has impacted you. It's not just you - AI is impacting human rights worldwide, and this course will inform and educate you on how your rights are affected by AI, and how you can be empowered to guard these rights.
by UNESCOGetDownloads: 10 - Course
Fostering Trust and Connection in Online Communities
Do you think your group members trust each other? Building trust and connection are critical for any online community. In this course, you will identify strategies to build trust within your online community and the importance of group rules to make members feel safe.
by Search For Common Ground EMEAGetDownloads: 10 - Template
Liste de contrôle ISO 27001
Cette liste de contrôle peut être utilisée pour évaluer l'état de préparation de l'organisation à la certification ISO 27001. Elle permet de découvrir les lacunes des processus et d'examiner le SMSI de votre organisation sur la base de la norme ISO 27001:2013.
by SafetyCultureGetDownloads: 10 - Course
Building Safe Online Communities
How safe is your online community from internal and external threats? Feeling safe is a prerequisite for participating in online communities. In this course, you will learn about safety risks and challenges digital community stewards need to mitigate by encouraging better digital security practices among group members.
by Search For Common Ground EMEAGetDownloads: 10 - Course
Navigating False Information in Online Communities
Have you ever accidentally shared fake news before? As a digital community steward, your ability to navigate excess information with caution is critical. In this course, you will learn to distinguish between different types of information disorders and understand underlying biases that shape our online decisions.
by Search For Common Ground EMEAGetDownloads: 10 - Course
Obrana ljudskih prava u doba umjetne inteligencije
Bilo da ste koristili društvene mreže, aplikaciju za navigaciju ili filter za slike, šanse su da je umjetna inteligencija (u daljnjem tekstu korištenja Al) utjecala na vas. Ne samo na vas- umjetna inteligencija utječe na ljudska prava širom svijeta i ovaj tečaj će vas informirati i naučiti kako su vaša prava izložena Al i kako možete biti osnaženi da branite ta prava. UNESCO i UNITAR su zajedno pokrenuli novi, kratki online edukativni tečaj o umjetnoj inteligenciji i ljudskim pravima za mlade u dobi od 16 do 24 godine. Stručnjaci rastavljaju kompleksne koncepte o umjetnoj inteligenciji u izravne aktivnosti izgrađene oko naše dnevne interakcije s tehnologijom. Tečaj se fokusira na to kako su sloboda izražavanja, pravo na privatnost i pravo na jednakost pod utjecajem umjetne inteligencije.
by UNESCOGetDownloads: 0 - Template
Computer Equipment Security Checklist - Loss Prevention Standards
Certain items of computer equipment are generally considered theft-attractive and are essential to the operations of most businesses. This document provides guidance to organisations on issues to consider when implementing security arrangements for this type of equipment. Aviva is one of the largest UK insurance brands and a leading savings and retirement business with more than 320 years of heritage. Aviva Risk Management Solutions helps you to look at risks that arise in your place of work and put into action customised measures to control them.
by Aviva UKGetDownloads: 0 - Course
Az emberi jogok védelme a mesterséges intelligencia korában
Akár közösségi médiát, akár navigációs alkalmazást vagy képszűrőt használtál, valószínűleg a mesterséges intelligencia (AL) hatással volt rád. Nemcsak rád - az AI világszerte hatással van az emberi jogokra. Ez a tanfolyam információt és felvilágosítást nyújt arról, hogy a mesterséges intelligencia (AL) milyen hatással van a jogaidra és hogyan tudod azokat érvényesíteni. Az UNESCO és az UNITAR közösen elindított egy új, rövid online tanfolyamot a 16 és 24 év közötti fiatalok számára az AI és a emberi jogok témakörében. A szakértők a mesterséges intelligenciával kapcsolatos összetett fogalmakat a mindennapi technológiai interakcióink köré épülő, egyszerű tevékenységekre bontják le. A kurzus arra összpontosít, hogy az AI hogyan befolyásolja a véleménynyilvánítás szabadságát, a magánélethez és az egyenlőséghez való jogot.
by UNESCOGetDownloads: 0 - Course
Mbrojtja e të Drejtave të Njeriut në Epokën e Inteligjencës Artificiale
Pavarësisht nëse keni përdorur apo jo median sociale, një aplikacion navigimi ose një filtër fotografish, me shumë mundësi inteligjenca artificiale (IA) ka ndikuar tek ju. Nuk jeni vetëm ju - IA po ndikon te të drejtat e njeriut në mbarë botën, dhe ky kurs do t'ju informojë dhe edukojë se si të drejtat tuaja ndikohen nga IA, dhe se si mund të fuqizoheni për t'i mbrojtur këto të drejta. UNESCO dhe UNITAR kanë filluar një kurs online të ri, të shkurtër mbi IA dhe të Drejtat e Njeriut për të rinjtë e moshës nga 16 deri në 24 vjeç. Ekspertët zbërthejnë konceptet komplekse rreth IA në aktivitete të drejtpërdrejta të bazuara në ndërveprimet tona të përditshme teknologjike. Kursi përqëndrohet në mënyrën se si liria e shprehjes, e drejta për privatësi dhe e drejta për barazi ndikohen nga përdorimi IA.
by UNESCOGetDownloads: 0 - Course
Las redes sociales en mi negocio
En este curso vas a aprender cuáles son los tipos de redes sociales y cómo darles el mejor uso posible para sacarles provecho en mi negocio.
by MoveUpGetDownloads: 0