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The Improvement Playbook

Learn the simple steps to connect your team, tools, and processes to improve how your workplace runs.

This all-in-one guide gives you tools and steps to take action, including:

    An assessment to see where your workplace stands.
    A checklist to evaluate your technology and tools.
    A diagnostic to boost team engagement.

The rise of the Improvement Specialist

Improvement Specialists help workplaces run smoother and better. They connect frontline workers and leaders, making sure everyone is on the same page to fix problems and get better results.

How they lead the change:

    Empower workers Encourage real-time feedback and insights from every worker
    Spot opportunities Raise awareness and identify areas for improvement
    Provide clarity Give leaders real-time visibility into what’s working and what’s not.
    Drive action Close the loop by turning insights into measurable outcomes
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Getting started with the improvement movement

Build an improvement engine

Find out how to create a system that helps your team:

  • Share insights easily

  • Work together better

  • Make improvements faster.

The playbook walks you through the six key parts of an Improvement Engine and gives step-by-step advice to get started.

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Measure your progress on the improvement curve

See where your organization stands and how to move forward.

  • Know your starting point: Discover where your team is on the path to improvement.

  • Plan your next steps: Learn what to do to reach new levels of teamwork and results.

The playbook makes it simple to understand and track your progress.

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Meet the Improvement Specialists already driving change

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Graham Berry

Group General Manager – HSEQ Assurance

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Anna Giusti

Quality Infrastructure Analyst

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Kevin Gausch

Director of Quality

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Tiffany Argent

Head of Environment, Health & Safety

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Gary Bonnett

Global EHS Director

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Sarah Porter

Vice President, Corporate Services Operational Excellence

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John Smale

Director, Environment, Health & Safety

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Join the movement of Improvement Specialists Whether you’re on the frontlines or in the C-suite, the playbook will help you lead change and make a difference.