Learn how gemba walk should be performed in the workplace to improve continuous improvement
Published March 26th, 2020
A gemba walk is often recognized as a simple walkthrough to observe and ask employees about their tasks in order to identify productivity gains. It was derived from the Japanese word “Gemba” or “Gembutsu” which means “the real place.” It is the act of seeing where the actual work happens. Gemba walk is a simple yet powerful method performed by managers and leaders to promote continuous improvement.
A Gemba walk is used to see what is really happening and not a time to criticize. Here is a summary of what a good vs poor Gemba Walk implementation looks like:
Conducting a Gemba Walk is also the best opportunity to take note of good ideas, feedback, complaints, and issues in the workplace. Make sure to regularly follow up on the information gathered to keep things on track. Here are some helpful tips and recommendations to effectively conduct a Gemba Walk:
As one of the core principles of kaizen, a Gemba Walk aims not to simply be a data-gathering process, but more importantly, an effective initiative to foster teamwork. Implementing this activity will not only help you record what is actually happening in the workplace or what processes didn’t work well but it also develops a good working relationship between you and workers because they were heard and you get to learn new things that would be of great value to achieve your team’s mission and goal.
The use of checklists during a Gemba Walk is not an option but a must. Gemba Walk checklists are used during walkthroughs to record observations and reflections in the actual workplace. Use iAuditor the world’s #1 inspection app to convert your paper forms to digital checklists. Maximize iAuditor’s features by taking photos, assigning actions, and generate real-time reports while on site.
The use of checklists during a Gemba Walk is not an option but a must. Gemba Walk checklists are ...
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