Top 3 Gemba Walk Checklists
What is a Gemba Walk Checklist?
Gemba walk checklists are used by executives or managers in performing gemba walks around the workspace. The main objective of a gemba walk is to identify problematic areas in the business process and come up with a solution to improve it. It can be used in observing one or more processes as required (e.g., customer service, cost, safety, productivity, workspace efficiency, etc).
3 Elements of an Effective Gemba Walk
A gemba walk follows three fundamental elements:
- Go See
Walk around the workplace and observe if processes are done according to standards and if they produce intended results.
- Ask Why
Identify and resolve challenges through active communication. You can also use techniques such as 5 why’s.
- Show Respect
Collaborate with the workers in understanding the challenges and determining how they could be addressed. A gemba walk should focus on the challenges and not on workers’ performance.
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Top 3 Featured Gemba Walk Checklists
General Gemba Walk Checklist
A general gemba walk checklist is a tool used by leaders to explore the workplace and gain first-hand insight into themes such as safety, productivity, cost efficiency, etc. It helps management determine if work processes are performed according to standards and come up with ways to improve them if possible. Utilize this checklist by following the points below:
- Describe work processes and list down name of participants
- Ask employees about the challenges they face on a regular basis
- Collaborate with employees on addressing said challenges
- Add comments and recommendations
- Sign off with digital signature from manager
Gemba Walk Template
Use this Gemba Walk Template to record observations when performing a walk around the workplace. Managers can use this checklist to cover already identified problems and document recommendations to improve the work process.
Gemba Walk Interview Checklist
A gemba walk interview checklist, also known as a process walk interview checklist, is a tool used by managers to determine how employees go about a normal workday. Understand what your employees are doing and why they do it and identify challenges. As one of the core principles of kaizen, it places managers in a better position to collaborate with employees and document actions and solutions formulated to solve issues.