MyWay Loyalty Check

This document serves as a training verification checklist for Subway staff regarding the MyWay Rewards loyalty program. It covers essential aspects of the program including how to process loyalty cards, explain membership benefits, and handle reward redemption. The checklist verifies staff knowledge of key program elements such as token earning rates ($2 reward for every 200 tokens, with 4 tokens earned per dollar spent), reward expiration periods (90 days for $2 rewards, 14 days for surprise rewards), and proper customer enrollment procedures. It ensures staff members have completed necessary training courses and can effectively communicate program benefits to customers. This template helps maintain consistent service standards and program knowledge across staff members.