Published 19 May 2023

Ten Best Process Documentation Software of 2023

men documenting a process with a process documentation software

What is a Process Documentation Software?

A process documentation software is a digital tool for organizing and visualizing the processes of a task, operation, or business in a way that is easy to understand and follow. Using a process documentation software, people can summarize their data into articles, logs, case studies, and other forms of documentation, as well as track the details and steps of certain tasks and processes.

Why Use a Process Documentation Software

All kinds of work from all industries have processes workers must adhere to at all times. While some processes are easy to remember and live out daily, some are more intricate and need documentation to be properly recalled and carried out. Similarly, some occupations require many processes to take note of, thus making it necessary to have formal documentation or archive of all processes that can be referred to later on. 

To help with remembering, tracking, and archiving processes, process documentation software can be a good solution. Process documentation software programs come in many forms and specifications, catering to different industries and the nature of work. Such software can show documented processes as wikis, graphs, flowcharts, tutorials, and policies, making it easier to digest and remember. 

Aspects of a Good Process Documentation Software 

A good process documentation software, regardless of specialty and target industry, should have the following characteristics: 

  • Its documents are easily accessible and shareable – Process documentation software is often used by teams and entire companies, making the shareability and accessibility of files an important aspect to consider when choosing a software.
  • It can be integrated or used with other software – There are many business-related software out there to fulfill different functions. Having the option to integrate them all will not only make one’s work easier, but it can also streamline princesses better and document them better.
  • It can be used across many devices or platforms – Being able to use process documentation software can help make or record changes in process documentation. Additionally, having the option to use it as an IT documentation software across multiple devices allows more people to get involved, even when on the go or away from the main office.
  • It’s user-friendly and easy to use – Keeping track of business processes can already be tiring. Having a process documentation software that is easy to use and learn can significantly ease the creation and management of processes, thus allowing for more time to do other essential tasks. 

Process documentation software, however, can also do more than track and manage processes. Some other features a good process documentation software can have are:

  • photos, videos, and files attached to a form, map, or checklist;
  • premade templates for easier documentation and process creation;
  • data exported in different formats or in the form of analytics dashboards; and
  • integrations with other business processing software. 
roselin manawis safetyculture content specialist

SafetyCulture Content Specialist

Roselin Manawis

Roselin Manawis is a content writer and researcher for SafetyCulture. She has experience in news writing and content marketing across different fields of discipline. Her background in Communication Arts enables her to leverage multimedia and improve the quality of her work. She also contributed as a research assistant for an international study and as a co-author for two books in 2020. With her informative articles, she aims to ignite digital transformation in workplaces around the world.

Roselin Manawis is a content writer and researcher for SafetyCulture. She has experience in news writing and content marketing across different fields of discipline. Her background in Communication Arts enables her to leverage multimedia and improve the quality of her work. She also contributed as a research assistant for an international study and as a co-author for two books in 2020. With her informative articles, she aims to ignite digital transformation in workplaces around the world.