Published 2 Jun 2023

Best 7 CAPA Software of 2023

quality managers using a capa software

What is CAPA Software?

Corrective and Preventive Action or CAPA software is a digital tool companies use to competently identify, anticipate, and correct deficiencies, defects, and nonconformances in their operations. An integral module of Quality Management Systems (QMS), this ascertains the provision of top-notch products and services. It is also an essential module of the Environment, Health, and Safety (EHS) platform, used by companies operating in high-risk industries to reduce hazards, mitigate risks, and safeguard employee well-being.  

Benefits

CAPA is vital to any organization’s success as this provides a framework to pinpoint the cause of a particular problem, develop solutions, and find ways to prevent its reoccurrence. The software assists various processes, particularly in developing and implementing preventive and corrective actions. Here are some specific benefits: 

  • Robust analytics lead to better results – With the platform’s analytics feature, managers can sift through data gathered and zoom in on relevant information that can help prioritize, plan, and carry out these actions. Power BI, Tableau, and similar integrations can also convert these metrics into visuals, which are easier to understand.
  • Increased productivity – Featured tools like instant report generation, quick access to filed documents, and mobile capabilities simplify routine CAPA tasks, empowering workers to start on them immediately, finish on time, and move on to more urgent responsibilities in the company.
  • Improved collaboration – CAPA’s success hinges on team effort. With this digital solution, it would be easier to communicate plans to relevant teams across sites and get feedback quickly. On top of receiving task assignments, workers can accomplish their completion reports and attach photos and videos. 
  • Compliance with standards – Corrective and preventive actions are integral components of ISO’s Quality Management System. Because documents are digitized and most—if not all—of the required steps in accomplishing them are automated, companies can quickly review if they are at par with the industry’s best practices, with the help of audit trails (e.g., nonconformance reports (NCRs) and corrective action reports (CARs)).
  • Fostering a culture of quality and safety in the company – When everyone is kept in the loop about changes and improvements produced through CAPA, and when everyone is enabled to share their opinions, raising issues and acting on them becomes second nature to every worker. Organization leaders can rest easy because quality, customer satisfaction, and health and safety are at the forefront of every member in their ranks.   

Key Features

If you have decided to use a stand-alone CAPA management software instead of the more comprehensive QMS or EHS platform, make sure that it has the following must-haves:

Selecting the Right CAPA Software

All corrective and preventive action (CAPA) software listed above will benefit your company’s goal of improving your product or service, increasing customer satisfaction, and ensuring health and safety for all. Check out the short summary below before you make your final choice:

CAPA Software

Free Version

Paid Plan

Mobile App

SafetyCulture

Yes

$24/user/month*

Yes

Qualio

No

Contact for pricing

No

MasterControl Quality Excellence

No

Contact for pricing

No

AssurX

No

Contact for pricing

No

TrackWise

No

Contact for pricing

No

ETQ Reliance

No

Contact for pricing

Yes

Intellect QMS

No

Contact for pricing

Yes

*billed annually 

Eunice

SafetyCulture staff writer

Eunice Arcilla Caburao

Eunice is a content contributor for SafetyCulture. A registered nurse, theater stage manager, Ultimate Frisbee athlete, and mother, Eunice has written a multitude of topics for over a decade now.

Eunice is a content contributor for SafetyCulture. A registered nurse, theater stage manager, Ultimate Frisbee athlete, and mother, Eunice has written a multitude of topics for over a decade now.