- Free Version: Available for teams of up to 10
- Pricing: Premium plan $24/month (with free 30-day trial period)
- Platforms supported: Available on mobile app (iOS and Android) or a web-based software
Why use SafetyCulture?
SafetyCulture, a world-renowned digital systems provider, has the best CAPA software because it allows companies to digitize every aspect of their operations, from gathering complete and accurate data, analyzing the information for developing solutions, and coordinating the execution to relevant teams. With SafetyCulture, managers can easily assign corrective and preventive actions, and workers can provide results fast.
Features:
- Create your CAPA template from scratch or use existing ones relevant to your industry from the Public Library.
- Schedule CAPA meetings between management and relevant teams to implement planned actions and review their effectiveness.
- Assign specific corrective and preventive tasks to appropriate personnel and ensure efficient implementation.
- Generate reports of accomplished tasks, convert these into different file formats, and share them with the rest of the team.
- Use analytics to evaluate CAPA KPIs, including the effectiveness of implemented controls, average closure time, reoccurrences, and many more.
Why use Qualio?
Serving companies in the healthcare and life sciences sector, Qualio offers the CAPA management software that automates tedious paperwork and routine procedures to ascertain the provision of high-quality products and services and compliance with various regulatory standards.
Features:
- Document management
- Risk detection and mitigation
- Audit readiness checklist
- Free Version: None
- Pricing: Available upon request
- Platforms supported: Web
Why use MasterControl Quality Excellence?
With over two decades of experience in the field, this fully integrated QMS platform enables organizations to digitize document management and automate various steps in their operations, particularly in CAPA planning, implementation, and review.
Features:
- Automated CAPA processes
- Task assignment and monitoring
- Compliance and audit management
- Free Version: None
- Pricing: Available upon request
- Platforms supported: Web, iOS, Android
Why use AssurX?
Favored by companies operating in high-risk industries like food and beverage manufacturing, life sciences, and tech firms, this corrective and preventive action (CAPA) software aims to ensure quality management and regulatory compliance, providing resources to boost systems like handling paperwork, mitigating hazards, and even providing training, when necessary.
Features:
- Nonconformance management
- Corrective and preventive action
- Audit management
- Free Version: None
- Pricing: Available upon request
- Platforms supported: Web and on-premise
Why use TrackWise?
Created by Sparta Systems, TrackWise is a leader in QMS, helping companies make data-driven decisions, improve the quality of their offerings, and comply with regulations. They offer three QMS products, cloud-based TrackWise Digital, on-premise TrackWise, and QualityWise AI for GMP, that organizations can choose based on their needs.
Features:
- Document and training management
- Non conformance and out of specification
- Corrective and preventive actions
- Free Version: None
- Pricing: Available upon request
- Platforms supported: Web and on-premise
Why use ETQ Reliance?
Part of Hexagon’s quality, EHS, and compliance platform, this fully configurable system for quality management has 40 different applications made available for their users. This streamlines numerous processes, making it exceedingly useful for CAPA development, execution, and evaluation.
Features:
- Document control
- Nonconformance management
- Corrective and protective action
- Free Version: None
- Pricing: Available upon request
- Platforms supported: Web, iOS, Android
Why use Intellect?
With a new version recently introduced to the market, Intellect QMS has enhanced its platform by making it more configurable for ease of use and adding mobile connectivity with offline functionality. This allows companies to apply their CAPA plans and ensure compliance even in remote locations.
Features:
- Automatic CAPA routing
- Risk reduction management
- Customizable workflows
- Free Version: None
- Pricing: Available upon request (with a free trial)
- Platforms supported: Web, Desktop, iOS, Android
What is CAPA Software?
Corrective and Preventive Action or CAPA software is a digital tool companies use to competently identify, anticipate, and correct deficiencies, defects, and nonconformances in their operations. An integral module of Quality Management Systems (QMS), this ascertains the provision of top-notch products and services. It is also an essential module of the Environment, Health, and Safety (EHS) platform, used by companies operating in high-risk industries to reduce hazards, mitigate risks, and safeguard employee well-being.
Benefits
CAPA is vital to any organization’s success as this provides a framework to pinpoint the cause of a particular problem, develop solutions, and find ways to prevent its reoccurrence. The software assists various processes, particularly in developing and implementing preventive and corrective actions. Here are some specific benefits:
- Robust analytics lead to better results – With the platform’s analytics feature, managers can sift through data gathered and zoom in on relevant information that can help prioritize, plan, and carry out these actions. Power BI, Tableau, and similar integrations can also convert these metrics into visuals, which are easier to understand.
- Increased productivity – Featured tools like instant report generation, quick access to filed documents, and mobile capabilities simplify routine CAPA tasks, empowering workers to start on them immediately, finish on time, and move on to more urgent responsibilities in the company.
- Improved collaboration – CAPA’s success hinges on team effort. With this digital solution, it would be easier to communicate plans to relevant teams across sites and get feedback quickly. On top of receiving task assignments, workers can accomplish their completion reports and attach photos and videos.
- Compliance with standards – Corrective and preventive actions are integral components of ISO’s Quality Management System. Because documents are digitized and most—if not all—of the required steps in accomplishing them are automated, companies can quickly review if they are at par with the industry’s best practices, with the help of audit trails (e.g., nonconformance reports (NCRs) and corrective action reports (CARs)).
- Fostering a culture of quality and safety in the company – When everyone is kept in the loop about changes and improvements produced through CAPA, and when everyone is enabled to share their opinions, raising issues and acting on them becomes second nature to every worker. Organization leaders can rest easy because quality, customer satisfaction, and health and safety are at the forefront of every member in their ranks.
Key Features
If you have decided to use a stand-alone CAPA management software instead of the more comprehensive QMS or EHS platform, make sure that it has the following must-haves:
- Pre-built CAPA checklists from a digital library
- Automated data entry
- Secure data repository
- Incident reporting
- Automated reminders
- Corrective action tracking
- Full audit trail
- Report generation
- Analytics
- Scheduling
- Integrations
- Mobile accessibility
Selecting the Right CAPA Software
All corrective and preventive action (CAPA) software listed above will benefit your company’s goal of improving your product or service, increasing customer satisfaction, and ensuring health and safety for all. Check out the short summary below before you make your final choice:
| CAPA Software | Free Version | Paid Plan | Mobile App |
| SafetyCulture | Yes | $24/user/month* | Yes |
| Qualio | No | Contact for pricing | No |
| MasterControl Quality Excellence | No | Contact for pricing | No |
| AssurX | No | Contact for pricing | No |
| TrackWise | No | Contact for pricing | No |
| ETQ Reliance | No | Contact for pricing | Yes |
| Intellect QMS | No | Contact for pricing | Yes |
*billed annually
Eunice Arcilla Caburao