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SafetyCulture
Course

Non-voice Customer Service (Call Center)

2 Lessons
Downloads: 561
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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

Customer service isn't just about making calls and tech support, it can also extend into non-voice responsibilities. This kind of customer service is very common, especially when visiting company websites. Learn about it all right here.

The full course includes

  1. Non-voice Customer Service
  2. The Non-voice Customer Service Agent

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.