Customer service isn't just about making calls and tech support, it can also extend into non-voice responsibilities. This kind of customer service is very common, especially when visiting company websites. Learn about it all right here.
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With SafetyCulture you can
Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention
The full course includes
- Non-voice Customer Service
- The Non-voice Customer Service Agent
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Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.