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SafetyCulture
Course

Building a Customer-Focused Culture

3 Lessons
Downloads: 1,407

With SafetyCulture you can

Create training in minutes, not months
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Manage completion and track performance
Increase participation and retention

With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.

The full course includes

  1. What Customer Focus Truly Means
  2. Understanding Buying Habits Through a Customer-Focused Mindset
  3. Delivering Customers Through Customer-Focused Behavior

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.