With SafetyCulture you can
Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention
Click below to load the preview and explore the details.
Description
Creating a positive customer experience ensures the maintenance and broadening of an organisation's customer base. If you want to enhance your skills in customer service, this is the course for you. This 4-part course touches on what customer service really is, how to interact and impress customers, and how to engage your customer. Keeping customers happy is the aim of the game so let's get started!
The full course includes
- Customer Service's Role in Customer Experience
- How to Impress Your Customers
- How to Engage Your Customer
- How to Interact with Your Customers
- Assessment
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.