Skip to content
SafetyCulture
Course

Customer Service: Handling Complaints

3 Lessons
Downloads: 3,909

With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

Learn how to turn negative customer complaints into a positive customer experience.

The full course includes

  1. Working with customers and their complaints
  2. How to address online customer complaints
  3. Handling negative reviews positively

About author