Published 5 Aug 2022
What is an End of Shift Report?
An end-of-shift report is a document outlining vital information about a worker’s shift. Employees and supervisors often use an end-of-shift form to communicate all completed and ongoing tasks and provide a heads-up regarding issues encountered during the shift. Using this document, they can update the next person who will take over about safety, quality, and other things to watch out for during their shift, ensuring a smooth task turnover. An end-of-shift report is ideal for industries required to complete specific tasks on a daily basis, such as frontline workers in retail, healthcare, manufacturing, and hospitality.
This end-of-shift report template simplifies one’s daily reporting duties before closing their shift. Frontline staff and managers can use this template to record important details and events during their shift. Standardize shift reports across teams by filling out the following items:
- Employee name
- Role and department
- Date completed
- Shift schedule
- Shift location
- Task description
- Task status
- Photo or video attachment(s)
- Additional notes
- Digital signature
This article briefly discusses the following topics:
- the importance of an end-of-shift report;
- its essential components;
- an example of an end-of-shift report;
- optimizing end-of-shift reports using iAuditor; and
- frequently asked questions (FAQs) about end-of-shift reports.
An end-of-shift or EOS report plays an important role in ensuring efficient operations and transitions from one employee to the next. It serves two purposes: reporting and problem-solving.
Sometimes called an end-of-day or EOD report, this document primarily functions as a communication tool that informs managers about the day-to-day happenings on their employees’ shifts. This report helps bridge information gaps among teams, especially employees handing things over to the next shift, and ensures everyone is on the same page about their shared goals.
Moreover, an EOS report also helps teams resolve problems in their daily operations. By giving workers a platform to document issues, they feel empowered to raise and address them effectively with the help of the right personnel. This record also provides insights to help management prevent them from recurring over and over.
Before drafting an end-of-shift report, it’s essential to know its key components first. Every EOS report should contain the following elements:
The first section of an end-of-shift report outlines basic details about the employee who filled out the form. This information is vital for tracking individual performance and instilling accountability among team members.
Listed below are essential details to include in your EOS report:
- Employee name – Who was the person assigned for the shift?
- Shift schedule – When does the employee’s shift start and end?
- Date completed – When and what time did they fill out the form?
- Location – Where did they work during their shift (e.g., on-site, remote)?
Tasks and Responsibilities
After filling out necessary employee information, the next step is to list your assigned jobs for the day. This section summarizes what happened during the day and provides a run-through of tasks and status by the end of the shift. In doing so, managers can monitor the progress of tasks assigned to their employees and stay on track with their business goals.
Task status often varies from one workplace to another. The ones listed below are the basics to help you get started:
- Not started
- Ongoing/In progress
- Pending/On hold
- For approval/Awaiting approval
Problems and Issues Encountered
Inevitably, employees will face hurdles as they go about their shift, ranging from faulty equipment to violations of safety protocols. But whether small or big, it’s a must to report these incidents in the end-of-shift report. In this section, employees can describe issues they met and attach photos or videos to illustrate their points.
This detailed documentation allows designated personnel to understand the problem and resolve it accordingly. It also serves as a reference in case the issue happens again.
Take one step ahead by listing solutions to address the issues raised. In this part, employees and managers can note specific actions to resolve problems in the previous section. They can assign those tasks to the appropriate personnel for a quicker turnaround time.
Companies handling employees with multiple shifts will benefit from having a handover section in their daily end-of-shift report template. This portion allows workers to add assignments and reminders for the person in the next shift. Creating this document will help teams properly hand over tasks from one employee to the next.
The example below shows what an end-of-shift report should look like in digital format. It features a snapshot of the tasks assigned to and accomplished by a hotel maintenance staff.
Writing end-of-shift reports is important for updating managers about the status of your tasks, but it can also get repetitive and tedious over time, especially when writing them down on a piece of paper. These paper-based documents can also get lost when not handled properly. Fortunately, digital platforms can provide you with the tools to simplify this process.
iAuditor by SafetyCulture is a mobile-first operations platform for streamlining day-to-day operations on the ground, including report generation. Its powerful template builder helps you create and edit shift reports suitable to your company’s processes. With iAuditor, you can perform the following actions:
- Download free end-of-shift report templates from the Public Library.
- Build your own or customize existing templates using the app’s drag-and-drop functionality.
- Fill out end-of-shift report forms from any device whenever and wherever you are.
- Generate and share custom EOS reports in Web, PDF, and Word formats.
- Store accomplished EOS reports in secure cloud storage for easy access.
- Report issues encountered during the shift and assign action items for a swift resolution.
- Analyze recurring issues and growth patterns for long-term success.
FAQs about End of Shift Reports
As mentioned earlier, a shift report is a document outlining the undertakings of an employee during their shift. It supplements daily attendance sheets by digging deeper into the events that occurred that day. This document gives managers insights into the operations on the ground, enabling them to effectively track employee performance, communicate information across teams, and address issues before they get worse.
- Write down all relevant employee information such as their name, role, team or department, shift schedule, and location.
- List the responsibilities assigned for the day.
- Describe the assigned tasks and label their status accordingly (not started, in progress, completed, and so forth).
- Note other important updates outside the task descriptions.
- Sign off the report with the supervisor.
- Effectively write your end-of-shift report using the following tips:
- Write clearly and concisely.
- Go straight to the facts when recording updates and reporting issues.
- Document all relevant information about your pending, ongoing, and completed tasks.
- Add media attachments (photos and videos) to provide more detail on your report.
- Consider using templates to standardize end-of-shift reporting across the team.
Free End of Shift Report Templates
This end-of-shift report template allows employees and supervisors to document their day-to-day activities in detail. List down pending, ongoing, and completed tasks and attach photos as proof of completion. Report existing issues during the shift and assign action items to appropriate personnel. Finish the form by noting changes, observations, and recommendations for continuous process improvement.
Frontline workers can use this template to communicate important shift information and facilitate a smooth handover of tasks to the person handling the next shift. Start with a short description of duties and responsibilities in the shift and write down the name and role of the assigned person in the team. Then, provide a list of action items and reminders for the next shift. Complete the report by noting suggestions or changes to the process and signing off with the employee’s e-signature.
This daily log checklist template allows employees to record activities occurring in their workplace. Begin by entering general information such as company name, registered address, employee name, department, and role. Next, describe the activity and indicate if the event is new, ongoing, related, or others. Add photos and comments relevant to the log entry and complete the log with a digital signature.