Understand what a 360-degree evaluation is, its importance, its benefits, and how to design an effective evaluation program.
Updated 10 Mar 2023, Published 17 Jun 2022
A 360-degree evaluation, also known as multi-rater feedback assessment, is a process and tool used to provide employees comprehensive performance and culture feedback from self-evaluation as well as from those who work around them. These may include their managers or supervisors, peers or colleagues, and direct reports. At times, feedback from customers can also be accounted for. This type of evaluation process is used for developmental and performance appraisal purposes, aiming to help employees improve their work skills and behavior toward better performance and productivity.
The 360-degree evaluation method may be tailored to what an organization needs to measure and achieve for its employees. In most cases, this feedback method can be used as the following:
To help achieve an organization’s goal of conducting 360-degree evaluation sessions, those in charge must be able to clearly define the purpose and scope of the evaluation. Given the two different ways it can be used, a 360-degree performance evaluation may improve or compromise the efficiency and quality of an organization’s performance management system.
Moreover, the 360-degree evaluation process has its limitations. To illustrate, here’s a quick overview from Custom Insight of what this type of feedback method measures and what it doesn’t cover:
So, what’s in it for employers and workers to perform a 360-degree evaluation? Also, what are its disadvantages that should be considered? Take a look at the 360-degree evaluation pros and cons.
While the process of creating a unique evaluation program may vary across organizations, using this 7-step guide helps you establish an effective system that suits your objectives:
Empower your team with SafetyCulture to perform checks, train staff, report issues, and automate tasks with our digital platform.
This 360-degree employee evaluation example shows a glimpse of how it works, some sample 360-degree evaluation questions under each aspect, and a few 360-degree feedback examples that raters can give.
How does the employee act when asked for feedback?
I make sure to be honest with how I view our current processes not just in the team but also in the organization.
How are the employee’s dynamics with the team?
Displays good listening skills and treats teammates with respect
How does the employee work on personal and professional development?
Leadership and Motivation
How does the employee display traits of being a team player as well as a leader?
360-degree evaluation software solutions such as SafetyCulture empower leaders, managers, and employees to take proactive steps in leveraging performance feedback toward personal and organizational growth. Maximize SafetyCulture’s features to achieve the following and more:
Patricia Guevara is a content writer and researcher for SafetyCulture. With her extensive content writing and copywriting experience, she creates high-quality content across a variety of relevant topics. She aims to promote workplace safety, operational excellence, and continuous improvement in her articles. She is passionate about communicating how technology can be used to streamline work processes, empowering companies to realize their business goals.
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