Use this Openreach A1024 checklist to report network damage, safety issues, and defects found in the field. Capture site details, date, preparer, location, and A1024 number. Record the nature of the damage or defect, describe the safety issue, and set urgency to guide response. The form prompts contact with the network repair team or PIA helpdesk when required and reminds teams to guard or remove hazards until Openreach assumes responsibility. Add a brief description and attach photos to document the issue for faster triage and remediation.
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