Content Library - Templates & Courses

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852 results

Course
Improving Your First Call Resolution (FCR)
One of the most critical metrics in the call center industry is the first call resolution (FCR). It is an …
by SafetyCulture
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Course
Food Prep
Prepare for preparation! Food prep is the first step to making a safe, fun and healthy environment for your customers.
by SafetyCulture
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Course
Mental Health & Wellbeing (Hospitality)
One out of five hospitality workers suffer from severe mental health issues, according to research done in the UK. Let …
by SafetyCulture
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Course
General Data Protection Regulation (GDPR) for Individuals
Learn about how the GDPR affects you.
by SafetyCulture
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Course
Personal and Team Resilience
Workplaces are dynamic and ever-changing, it can often be stressful and present challenging difficult situations. This course aims to …
by SafetyCulture
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Course
Serving Alcohol Safely
In this course for bartenders, waiters, and sommeliers, you will learn about the responsible service of alcohol, cleaning and sanitizing …
by SafetyCulture
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Course
Personal Hygiene
Personal hygiene is a big deal for our business. Learn all about personal hygiene practices and their importance to us …
by SafetyCulture
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Course
Hazard Communication (for Healthcare)
As healthcare professionals, we are exposed daily to the hazards of chemicals at work. This course will equip you with …
by SafetyCulture
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Course
Harnessing
Working in construction involves several situations that requires a proper fall protection planning. This course provides the background on the …
by SafetyCulture
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Course
Scaffold Safety
An estimated 2.3 million construction workers, or 65 percent of the construction industry, work on scaffolds. This course aims …
by SafetyCulture
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Course
Safety at Work by SafetyCulture
The well-being of our teams should be at the heart of everything we do. And it all starts with …
by SafetyCulture
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Course
Building a Customer-Focused Culture
A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive …
by SafetyCulture
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Course
Introduction to Safe Patient Handling
Healthcare workers experience one of the highest rates for occupational injury reports. Most of the reported injuries were Musculoskeletal Disorders …
by SafetyCulture
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Course
Value of a Positive Attitude
A positive attitude goes a long way, especially in the call center industry. In this course, you'll learn what …
by SafetyCulture
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Course
Social Media and Electronic Communication
Social media is rapidly changing the way we do business. This course will help you roll with the punches and …
by SafetyCulture
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Course
Risk Assessment (for Manufacturing)
We work in dynamic environments with inherent and continuously evolving risks. Risk assessments help us keep up with the changes …
by SafetyCulture
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Course
OSHA Focus Four Hazards - Fall Hazards
Falls from heights are the leading cause of fatalities in construction, and this course is designed to help you better …
by SafetyCulture
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Course
Managing Video-Based Coaching
From virtual meeting etiquettes to tips on how to be a better coach for your organization, this course covers a …
by SafetyCulture
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Course
Slips, Trips, and Falls (For Manufacturing)
Falls are the second leading cause of accidental deaths globally, with most caused by slips and trips. Fortunately, workplace falls …
by SafetyCulture
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Course
Hand Safety for Construction
This course will teach you about hand safety when working on a construction site and how to apply first aid …
by SafetyCulture
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Course
Cybersecurity and Internal Threats
With today's technological boom, it's important to know how you can protect yourself against cyberattacks and insider threats …
by SafetyCulture
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Course
Ways to Positively Influence Customers (Call Center)
Being a positive influence on customers brings a positive customer experience and reels in more customers. Learn to influence our …
by SafetyCulture
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Course
2. Youth Entrepreneurship: The Business Model
This course contains lessons on the Business Model and its components, namely, Value Proposition, Value Chain Structure, Profitability Model, and …
by UNITAR
Downloads: 2,000+
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Course
Basic Rigging
Learn how to choose the right lifting accessories, hitch types and how to communicating with crane operators.
by SafetyCulture
Downloads: 2,000+
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