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SafetyCulture
Course

Handling Objections with Emotional Intelligence

5 Lessons
Downloads: 1,000+

Objections must be handled with emotional intelligence for the most effective and least damaging outcome. We know the office politics can sometimes get in the way of what we set out to achieve at work, which is why your emotional intelligence skills must be up to scratch. Look no further than this 5-part emotional intelligence course to provide you with the essential skills to handle any objection that comes your way.

With SafetyCulture you can

Create training in minutes

Save time by using ready-made training courses to keep your team up to date with industry standards and business needs.

Monitor team progress

Track and manage your team's course completions and performance in one place to monitor their learning progress.

Drive learning engagement

Encourage participation and retention by using accessible content from the Library so your team can build skills and perform at their best.

The full course includes

  1. What is Active Listening?
  2. Watch your (Body) Language
  3. Taking feedback like a pro
  4. Resolving Conflict without Hurt Feelings
  5. Lesson Review

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.