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With SafetyCulture you can
Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention
Description
This course will provide training on how to handle emotionally volatile situations.
The full course includes
- What is De-escalation?
- De-escalation Techniques
- Violence and Aggression in De-Escalation
- Resolving Conflicts
- Contributing to a Safe Workplace
- FINAL ASSESSMENT
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.