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SafetyCulture
Course

De-escalation Training

6 Lessons
Downloads: 1,046

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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

This course will provide training on how to handle emotionally volatile situations.

The full course includes

  1. What is De-escalation?
  2. De-escalation Techniques
  3. Violence and Aggression in De-Escalation
  4. Resolving Conflicts
  5. Contributing to a Safe Workplace
  6. FINAL ASSESSMENT

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.