Goodwill NWO Store Audit Checklist

This Goodwill of Northwest Ohio store audit checklist helps retail teams uphold brand standards across each location. It covers exterior and foyer cleanliness, cash wrap and sales floor condition, textile sizing and quality, housewares and furniture standards, creative displays, pricing and signage accuracy, and date code usage. It also checks safety items like monthly fire extinguisher inspections, dressing rooms, restrooms, lighting, and posted memos. Back-of-house areas include offices, break rooms, production efficiency, and clear aisles. Customer experience items include greetings, service quality, dress code, and proper employee parking. Operational controls include safe security, goal boards, stash prevention, Shopgoodwill handling, and exterior door security. Audit frequency adjusts by score to drive continuous improvement.