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GISONT AM Audit Checklist

by Amber Snyder, from the Community

10+

The GISONT AM Audit is a retail store operations checklist designed for area managers to review Goodwill-style locations. It covers exterior presentation, donation door service, and sales floor standards including greetings, dress code, music, carts, signage, cash wrap organization, stock levels, sizing, dressing rooms, restrooms, lighting, and recovery. Production checks include hanging areas, table setup, labeling of gaylords and walls, clear aisles and exits, trash and salvage handling, loading dock condition, and production timelines by store. It also reviews break rooms, office organization, maintenance or transportation issues, warehouse delivery and pick-up, and management oversight.

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Eliminate mistakes made by paper-based processes

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Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
GISONT Retail Store Checklist
Use this GISONT retail store checklist to standardize retail store visits and audits. Assess donation intake, production areas, sales floor practices, and housekeeping standards. Verify employee purchase logs, customer greetings, cleanliness of restrooms and fitting rooms, and overall safety and organization. Ideal for store operations teams seeking consistent audits, compliance, and better customer experience.
by Jesseca McDonald, from the Community
Downloads: 10+
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Template
Goodwill NWO Store Audit Checklist
This Goodwill of Northwest Ohio store audit checklist helps retail teams uphold brand standards across each location. It covers exterior and foyer cleanliness, cash wrap and sales floor condition, textile sizing and quality, housewares and furniture standards, creative displays, pricing and signage accuracy, and date code usage. It also checks safety items like monthly fire extinguisher inspections, dressing rooms, restrooms, lighting, and posted memos. Back-of-house areas include offices, break rooms, production efficiency, and clear aisles. Customer experience items include greetings, service quality, dress code, and proper employee parking. Operational controls include safe security, goal boards, stash prevention, Shopgoodwill handling, and exterior door security. Audit frequency adjusts by score to drive continuous improvement.
by Tim Kralovic, from the Community
Downloads: 0
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Template
Goodwill NWO Retail Store Audit Checklist
This Goodwill of Northwest Ohio retail store audit helps locations uphold standards across operations and merchandising. Use it to review parking lot and foyer cleanliness, sales floor condition, textile sizing and quality, housewares and furniture quality, creative displays, approved signage and price signs, correct use of date codes, and individual item pricing. Verify monthly fire extinguisher checks, dressing rooms and restrooms cleanliness, up to date corporate memos, and working interior and exterior lighting. Assess office, backroom, and break room readiness, production efficiency, clear processing aisles, customer greeting and service, dress code compliance, employee parking, safe procedures and change fund, and accurate goal boards. Include checks for potential stashes, Shopgoodwill item handling, secure exterior doors, and overall condition. Supports setting audit frequency based on scores to achieve and maintain 90 percent or better.
by Tim Kralovic, from the Community
Downloads: 10+
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Template
Store Presentation Audit Checklist
Use this store presentation audit checklist to assess exterior and sales floor cleanliness, merchandising fill rates, gondolas and endcaps, customer areas, and staff presentation. Verify replenishable goods, signage, uniforms, restrooms, and back-of-house standards including production rooms, donation areas, offices, and break rooms. Customize the template to match your retail brand and locations, capture evidence, and track compliance across stores. Ideal for routine store walks and merchandising reviews.
by Destry Eskew, from the Community
Downloads: 10+
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GISONT AM Audit Checklist

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